Business Standard

Govt to establish helpline to answer weavers' queries

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Press Trust of India New Delhi
Government has decided to set up a 'Bunkar Mitra-Handloom Helpline Centre' where professional queries of weavers will be answered by the experts in the field.

The helpline will function from 10.00 a.M to 6 p.M. And initially it will be provided in 7 languages -- Hindi, English, and 5 other regional languages (Telugu, Tamil, Kannada Bengali & Assamese).

Currently, 28 weavers' service centres (WSCs) are functioning across the country to provide technical assistance to handloom weavers for improving their skills. Weavers have to personally visit the WSCs to seek assistance.

"As on date, there is no single point of contact where weavers can seek solutions for their technical issues/problems. The helpline aims to overcome these problems," a Textiles Ministry statement said.
 

The call centre will be operationalised within a month.

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First Published: Dec 23 2016 | 5:28 PM IST

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