Haryana Chief Minister Manohar Lal Khattar today directed the police to adopt a zero- tolerance policy towards criminals and asked them to interact with people to redress their grievances.
He also said smart police stations would be set up in Gurugram, Faridabad and Panchkula districts.
"Police officers should meet people for two hours between 11 am and 1 pm in their respective offices on the working days to address their grievances. Besides, they should also answer phone calls of MPs, MLAs and other public representatives," Khattar said.
The chief minister was speaking at a meeting with police commissioners and district superintendents of police in Panchkula, an official release said.
"There should be no complaints regarding delay in investigations. All cases should be dealt on a priority basis so that people's faith in the police force could be further enhanced," he said.
Khattar said adequate number of CCTV cameras should be installed on highways and in city areas, and police patrolling should be enhanced to avoid incidents of crime.
Reviewing the law and order situation in the state, he asked police officers to take stringent measures to thwart untoward incidents in the state.
He also directed the police officers to deal with all cases registered under Pre-Conception and Pre-Natal Diagnostic Techniques (PCPNDT) Act strictly for the success of the Beti Bachao-Beti Padhao programme.
In view of the ongoing festival season, Khattar told police officers to lay special emphasis on safety and security and smooth traffic movement across the state.
Reviewing safety arrangements in and around educational institutions, he asked police officers to ensure effective implementation of school safety guidelines issued by the education Department.
On a suggestion to raise a special battalion for maintaining law and order, the chief minister asked the Director General of Police (DGP) to explore this possibility.
This force would act as a buffer between the state police and Central Armed Police Forces, the release said.
DGP B S Sandhu, said the 'Police Mitra Kaksha' would be operational in police stations from November 1.
In addition, Special Task Force (STF), set up to control organised crime would start functioning from November, he said.
Sandhu said under a special campaign for arresting snatchers and criminals, as many as 808 people had been arrested during the last three months and Rs 12.59 crore recovered from their possession.
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