Expanding its presence in Latin America, software services major Infosys today said it would establish a delivery centre in Araraquara (Brazil), which will deliver application management services for clients.
Initially, the 100-seat facility in Brazil will house 25 people and provide SAP Application Management services to Citrosuco, the world's leading orange juice producer.
"With this new centre, Infosys and its subsidiaries are further expanding their footprint in Latin America with operations across Brazil, Costa Rica, Puerto Rico, Mexico and Argentina, employing over 1,700 people," India's second largest software services exporter said in a statement.
Favourable business environment created by the government and availability of a highly skilled, multilingual workforce makes Brazil an ideal location for the new delivery centre, it added.
The centre will also deliver application management services supporting critical business operations, including SAP ERP systems to other clients across Brazil.
"The new facility in Brazil will be a key part of our global network of delivery centres. It will strengthen our ability to drive innovation and growth for our clients in Latin America," Infosys Brazil Country Head Claudio Elsas said.
Infosys had set up operations in Brazil in 2009 and the company and its subsidiaries employ more than 700 people in the country.
Of late, Indian IT firms have been increasingly looking at South America for BPOs, KPOs and call centres as it can be used in a near-shore business model to service their North American clients. This also leads to lesser requirement of visas for their employees, thereby reducing costs.
North America contributes to over 60 per cent of the revenues of the USD 108 billion India IT-ITes sector.
