 "Representative image")
Iraqi civil defence forces and volunteers removed bodies from the rubble of houses on Sunday in a west Mosul area where air strikes reportedly took a devastating toll on civilians.
Hundreds of thousands of civilians are still trapped in Mosul, caught between advancing Iraqi forces and the Islamic State group jihadists that they are fighting to defeat.
Iraqi officials and witnesses said that air strikes killed civilians in the Mosul al-Jadida area in recent days, but the number of victims -- said by some to number in the hundreds -- could not be independently confirmed.
An AFP photographer saw civil defence personnel working alongside volunteers to dig through the remains of houses to recover the dead in Mosul al-Jadida, where at least six houses were completely destroyed.
The remains of 12 people -- among them women and children -- were placed in blue plastic body bags in the car park of a house in the area.
A 45-year-old man who wept as he spoke said that he was living with more than 20 of his relatives in one of the houses that was destroyed.
The man, who did not want to be identified by name, survived because he was away at the time, but said he was told that an air strike targeted the house where IS had positioned two snipers on the roof.
Several senior Iraqi military officers visited Mosul al-Jadida on Sunday and asked people in the area what had happened, the AFP photographer said.
Brigadier General Yahya Rasool, the spokesman for the Joint Operations Command, said Iraq is investigating reports of civilian deaths in west Mosul.
"The defence ministry opened an investigation into this issue," Rasool said.
The US-led coalition against IS has indicated that it may have been responsible for at least some of the civilian deaths, and said it is also conducting an investigation.
"An initial review of strike data... Indicates that, at the request of the Iraqi security forces, the coalition struck (IS) fighters and equipment, March 17, in west Mosul at the location corresponding to allegations of civilian casualties," it said in a statement on Saturday.
But that only addresses one day, while Iraqi officials referred to strikes carried out over several.
At the beginning of this month the international alliance had said that "it is more likely than not, at least 220 civilians have been unintentionally killed by coalition strikes", while other incidents were still under investigation.
Two witnesses who have now fled the city said that a building with around 170 people inside was destroyed in Mosul al-Jadida.
One of them said that IS snipers had fired on Iraqi forces, after which an aircraft targeted them with a missile.
An Iraqi brigadier general said that a total of 27 residential buildings had been damaged by multiple days of strikes in west Mosul, and some were completely destroyed.
Some officials from Nineveh province, of which Mosul is the capital, have put the death toll from the strikes in the hundreds, but the exact number of victims is still unclear.
Following the raids, the United Nations called on parties to the conflict to do "everything possible" to protect civilians in Mosul.
