Actress Jessica Alba, who runs a safe baby products company, has revealed she sometimes attends customers' call to fix their problems.
The 33-year-old 'Sin City' star said though her firm has become a huge success, not every client is satisfied and she is happy to help them, reported Contactmusic.
"I answer the customer service line, not every time.. And I train all my customer service," she said. Customers, on the other hand, have a hard time believing they are actually chatting to the actress on phone.
"They are calling if there's some sort of problem. They are just more concerned about the problem and whether it's gonna get fixed or not. I don't know if it really registers that it's me," she said.
