Formerly known as Air Sahara, JetLite was asked to pay the amount to Delhi resident and complainant Rajesh Kumar by New Delhi District Consumer Disputes Redressal Forum, for misplacing his baggage and forcing him to buy items during his brief outstation stay in Mumbai.
"We have considered the matter. The deficiency to the extent of loss of bag at Bombay is proved. The inconvenience, mental tension and agony for five days can be imagined.
"We allow a sum of Rs 15,000 towards purchase made in Bombay for 3
