"One problem that has persisted even after the introduction of the base rate system relates to the lack of transparency in the customer-specific spread charged to a borrower over the base rate," Subbarao said in his IOB Platinum Jubilee Oration Series here.
"There have been complaints that the spread charged to a customer has been revised upwards without any apparent change in his/her risk profile," he said.
Also, where floating rate loans are concerned, existing customers have been disadvantaged vis-
