"Why will the fare hike be given effect? Our government does not want to impose burden on the common man," a source said quoting the chief minister.
"It is being observed and complaints have been received that fare has been increased to Rs three and Rs four which is uncalled for," the chief minister told Mitra, according to the source, which said Banerjee sought immediate review of the matter.
The chief minister said that before the hike was announced, it was decided that the rise would be Re one per stage, but in effect, it was not so.
The chief minister also asked Commerce and Industry Minister Partha Chatterjee to look into the matter.
On November 1, fares of buses, mini-buses and taxis were increased following long-pending demands by operators.
An indefinite strike called by operators of 60,000 private buses, the mainstay of public transport in the state, in early October was postponed till October 29 following a meeting between the chief minister and transport operators.
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The Joint Council of Bus Syndicate had called an indefinite strike earlier from 9 October. The Bengal Taxi Association, had also resorted to a two-day strike.
Banerjee also took a serious view of harassment of passengers by auto-rickshaw operators and directed the transport minister that in such cases, licences should be seized.