According to TripAdvisor's Cities Survey, Tokyo grabbed the first place while Mumbai ranked last in the list of "cleanest streets".
Similarly in the category of "ease of getting around", Mumbai ranked at the last position while Zurich stood at first place, the company said in a press release.
The cities with the rudest locals, dirtiest streets and worst shopping have been revealed by the Survey which found that the least-friendly locals were from Moscow.
The Russian city ranked last in a number of categories, including "friendliest locals".
Tokyo was the most highly decorated world city, ranking number one for best taxi services, friendliest taxi drivers, best public transportation, cleanest streets and safety.
New York City took out the top gong for shopping, but travellers felt the city's streets could use a sweep with the Big Apple ranking 28 out of 40 for cleanliness.
"New York City's global reputation as a shopping mecca was reinforced by the opinions of the TripAdvisor community worldwide," said Brooke Ferencsik, director of communications of TripAdvisor.
The survey, completed by more than 75,000 people, looked into how travellers and locals viewed 40 key tourist cities around the world.
