The Russian passenger jet that crashed in Egypt killing all 224 people on board came down due to "external" factors, the airline said today, as relatives began identifying their loved ones in Saint Petersburg.
Senior Kogalymavia executive Alexander Smirnov said that "no technical failures" could account for why the Airbus 321 would have broken up in mid-air, as investigators have said happened.
"The only explanation is some kind of external action," Smirnov told a news conference in Moscow, without elaborating, adding that the doomed jet was in "excellent technical condition".
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Investigators are examining all possible causes as they comb the remote crash site in the Sinai peninsula as part of an Egyptian-led probe into the disaster that also involves experts from Russia, France and Airbus.
President Vladimir Putin described the crash as a "huge tragedy" in his first comments on the disaster at a meeting with the country's transport minister today, Russian news agencies reported.
"Without any doubt everything must be done to create an objective picture of events so that we know what happened and can react accordingly," Putin said.
The Kremlin said the Russian president did not intend to speak to the nation or visit the relatives.
Kremlin spokesman Dmitry Peskov said Moscow "cannot exclude any version" of what caused the crash as investigations were still ongoing, but warned against "guessing" at the reason.
Russia has a dismal air safety record, and while larger carriers have begun upgrading ageing fleets, the crash is likely to raise concerns about smaller airlines such as Kogalymavia.
But Kogalymavia's executive Smirnov said the firm ruled out a technical fault or human error and said the plane had sustained "significant damage to its construction that did not allow it to continue the flight."
"The crew totally lost control and for that reason there was not one attempt to get in contact and report on the accident situation on board," Smirnov said.
The plane was "flying out of control - that is, it wasn't flying, it was falling," he said.