IT services firm Serco Global today said it has in association with Abu Dhabi Systems and Information Centre has launched the government's contact centre helpline.
The deal is to initially provide citizen contact and issue resolution management in the public services realm, Serco said in a release.
Under this partnership, Serco provides contact centre and support services on a unique multi-channel basis, including voice, email and web chat. The centre offers services in both Arabic and English consolidating its foothold in the region by serving clients in the Middle East, it added.
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Wipro Consumer Care & Lighting launches brand store on eBay * e-Commerce major eBay India today announced the launch of a brand store by Wipro Consumer Care & Lighting.
Through this association, consumers will get to access Wipro's range of CFLs (Compact Fluorescent Lights) and high end lighting accessories on eBay India, the firm said in a release.
To begin this association, Wipro Consumer care & Lighting has announced online release of their latest innovation, the Smartlite 3D CFL, it added.
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ASCI wins Gold at Global EASA Best Practice Awards 2014 * Advertising industry watchdog ASCI has been awarded with the Global Best Practice Gold Award this year from the European Advertising Standards Alliance (EASA) for significantly reducing the time to address the grievances.
The award was given by EASA at its bi Annual meeting held at Amsterdam, ASCI said in a statement.
"The ASCI put in place actions to substantially reduce the journey time of complaints - from their first point of contact with the Secretariat, through the Consumer Complaints Council (CCC) and on to the transmission of the final decision to the advertiser and complainant," EASA mentioned in the award.
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Nikon launched Coolpix Spring Series 2014 cameras * Japanese imaging products major Nikon today launched 16 new models in its point and shoot camera segment Coolpix for its spring series 2014.
Nikon India, its fully owned subsidiary launched Coolpix Spring Series 2014 catering to the varied shooting requirements of beginners, photography enthusiasts and leisure snappers.
Its Spring Series 2014 would integrate sophisticated features, high performance and super telephoto capabilities up to 60x zoom, Dynamic Fine Zoom, high definition video recording, Wi-Fi capabilities, GPS technology, the company said.
