Punjab Deputy Chief Minister Sukhbir Singh Badal today finalised the setting up of 200 citizen-centric services and fixed a timeline to make the system operational before July next year.
Reviewing the ongoing e-governance and e-districts projects, Sukhbir reiterated his resolve to eliminate corruption and harassment of general public and asserted that from July next the people of Punjab would get their required services "not in-line but online".
As per an official release, he asked Chief Secretary Sarvesh Kaushal to expedite the process of setting up Unified Service Delivery Centres in the state, which would become operational before the given timeline.
Badal said existing 'Fard', 'Saanjh' and 'Suvidha Kendras' would be clubbed with these centres for delivery of Governance to Government (G to G) and Government to Citizen (G to C) services.
He said by July next, Punjab would become the first state in the country by implementing 200 citizen services under Right to Service Act and 100 per cent e-governance and e-district projects.
While examining the layout of these centres and infrastructure, he directed Principal Secretary Governance Reforms, C Roul to divide cities into different clusters for setting up of the centres.
He said that there should be three to four state-of-the-art citizen facilitation centres in each city at approachable distances with easy access to the public.
He emphasised that there should be back-end computerisation and digitalisation of all services in all departments before the given target.
