The FDI coming to India would be low-tech, because the competitive advantage is the vast and relatively cheap labour force, Elliott N Weiss tells Ritwik Sharma. Edited Excerpts:
Could you tell us about the concept of lean, specifically in terms of how it applies to manufacturing and services in emerging markets?
The idea of “lean” started with Toyota productions, so it is a Japanese-based system. It’s not an idea of increasing costs and quality, it’s an idea of decreasing costs and increasing quality at the same time. We look at quality, delivery, costs, customisation and the idea is how to optimise these