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Wearable devices need to offer more compelling value proposition
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High abandonment rates for wearables indicate the need for device makers to offer more compelling value propositions to users to drive greater adoption of wearables, says Gartner, Inc. According to a survey by the research firm, the abandonment rate of smartwatches is 29 per cent, and 30 per cent for fitness trackers. This show that people do not find them useful, they get bored of them or they break. According to the survey, smartwatch adoption is still in the early adopter stage (10 per cent), while fitness trackers have reached early mainstream (19 per cent). Only eight per cent of consumers have used virtual reality glasses/head-mounted displays (excluding cardboard types). The survey found that people typically purchase smartwatches and fitness trackers for their own use, with 34 per cent of fitness trackers and 26 per cent of smartwatches given as gifts. “Dropout from device usage is a serious problem for the industry,” says Angela McIntyre, research director at Gartner.” The abandonment rate is quite high relative to the usage rate. To offer a compelling value proposition, the uses for wearable devices need to be distinct from what smartphones provide. Wearables makers need to engage users with incentives and gamification.