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Apple Inc on Wednesday said it is withdrawing an update to its new mobile operating system iOS 8 after users comlained that they were unable to make calls.
Other users could not unlock their iPhone after the tweak interfered with the TouchID fingerprint scanning system.
A spokesperson for the Cupertino, California-based tech giant confirmed it was withdrawing the iOS 8.0.1 update, which was released Wednesday to address problems with Apple's HealthKit app and other bugs.
“We have received reports of an issue with the iOS 8.0.1 update. We are actively investigating these reports and will provide information as quickly as we can. In the meantime we have pulled back the iOS 8.0.1 update," an Apple spokesperson told NBCNews".
Earlier this month, Apple release the new operating system along with the spectacular launch of two new phones -- the iPhone 6 and the iPhone 6 Plus. Reports said the company has sold 10 million units in the first three days since the phones became available in retail stores.
Earlier on Wednesday, Bloomberg reported that the software update was causing popular applications made by Facebook Inc, Dropbox Inc and others to crash more frequently.
Andrew Levy, the firm's CEO, said in the Bloomberg report that Apple's latest software includes more than 4,000 new functions and changes, and that developers are struggling to adapt. New coding language also is probably causing trouble for programmers as they "get up to speed," he said.
"It just goes to show how hard it is to test everything before it's sent out into the wild," Levy said, adding that Apple would make fixes to its iOS 8 software in the weeks and months ahead.
