Clay Telecom, a Delhi-based international telecom solutions provider, on Friday opened its customer support service in Hyderabad to meet the increasing demand for integrated mobile services.
“The Hyderabad office, the company’s fifth such centre in the country with the other four being in Delhi, Mumbai, Chennai and Bangalore, is currently manned by 10 professionals. We plan to take this headcount to 50 by the end of this financial year,” Clay Telecom vice-president Aditya Joshi told mediapersons here.
Clay Telecom offers international post-paid SIM cards with coverage in 40 countries, global prepaid SIM cards that work in 200 countries and Worldberry, an alternative service to Blackberry, for Indians travelling abroad. The company has a customer base of 100,000 a year, with a majority of them from the US and Europe.
Joshi said the company was at present offering telecom solutions like activation, deactivation and billing to five mobile virtual network operators (MVNOs) abroad including AT&T (US), Base (Belgium), EPlus (Germany), Vodafone (Australia) and T-Mobile (Holland) and was in the process of adding five more MVNOs in the next three months.
“We already have presence at the Mumbai and Delhi international airports and are now in negotiations with the Rajiv Gandhi Airport in Hyderabad for acquiring a stand,” Joshi said. The company expects to get at least 600 customers a month from Hyderabad.
Joshi said the company garnered 70 per cent of its Rs 50-crore revenues from corporates and the rest from leisure travelers. “We already have an arrangement with Thomas Cook and are now looking to rope in travel agents as channel partners,” he said.
