Essar Global today announced the acquisition of Global Vantedge, a Bermuda-based BPO company, from ChrysCapital for about Rs 100 crore. The acquisition is expected to contribute over $25 million in revenue to the BPO business of Essar, and is its fourth acquisition in the last one year - the other three being Customer First and Orion in India and Technion in the USA. Essar has a presence in the BPO segment through its wholly-owned subsidiary Aegis BPO. "Global Vantedge has built a great practice over the last five years with extremely demanding clients some of them being Aegis' current customers. This puts us in a strong position and will lead to deeper engagement with our existing and future Clients," Aparup Sengupta, CEO of the BPO business of Essar Global in India, said in a statement. Global Vantedge has more than 1,400 employees with facilities in Gurgaon in India and San Jose, Costa Rica. It operates in the banking, telecom and automobile verticals. The company has a presence in the US, UK and Australia. Sengupta said with this acquisition, Essar would be able to offer the the full suite of service offerings around customer life cycle management. |