Voice-focused business process outsourcing (BPO) company, Hinduja Global Solutions is looking at doubling global employee strength from the present 18,000 company CEO Partha Sarkar, said here today.
“Our employee strength at present is about 13, 000 in India and 5,000 globally. This will be doubled over the next three years on the back of growth in Brazil, India, China and Russia (BRIC countries)”, he said.
Sarkar also said that the company was looking at local and global acquisitions for adding to growth prospects.
“We are looking at acquisitions in the range of $25-50 million in new businesses and $100-200 million in companies that come within the range of our current expertise”, he said.
At present 75 per cent of the company’s revenues come from the US, which Sarkar said would remain stable over the next few years, while the total bulk of the business from territories outside the US would increase.
Sarkar also said that the BPO major, which currently has a presence in seven states across the country and has five states across US, UK and Philippines, is looking at setting up centres in Nagpur, Kalyani and Punjab as well.
“The basic strategy that we have is to keep the focus on tier-II and tier-III cities, given the relative cost effectiveness they afford. These cities are characterised by talent which costs relatively less, the cost of other things such as infrastructure is less as well”, he explained.
Sarkar also said that while business was robust there were no indications that recovery would charter a road back to pre-recession days. Growth while strong, would come from the developing world.
“New business in the recovery will come primarily from Europe, Central America and Africa. Given our focus on increased localisation, this would also translate into an increase in global hiring”, he said.
The company today announced its plans of taking up space at the Siliguri information technology (IT) park, where it plans on employing 1,000 people by the end of the year.
The company recorded annual turnover of Rs 917 crore in 2009-10 and is looking at a compounded annual growth rate (CAGR) of about 30 per cent this fiscal.
