Hinduja TMT buys Bangalore-based call centre

Hinduja TMT today announced the acquisition of Bangalore-based call centre company Immaculate Interactions.

According to a release issued by Hinduja TMT to the BSE today, Immaculate specialises in the outbound/telemarketing space.

"With the acquisition of this expertise, the company can now offer a more comprehensive range of services to customers in addition to the current in-bound customer support, technical help desk and non-voice back office processing services. As Immaculate has a strong presence in the UK and Australian markets, this will complement the company's reach in the English speaking developed markets as the company already has a strong presence in North America's markets," the release added.

The acquisition comes with a professional management team and adds approximately 51,000 sq ft of additional space to the existing capacity, the release said.