HTMT Global Solutions, the Rs 670 crore business process outsourcing (BPO) company, would invest close to Rs 55 crore this fiscal for capital expenditure including setting up new BPO centres and increasing manpower.
Speaking on the sidelines of CII ICT seminar, Partha Sarkar, CEO of HTMT, said, “We are evaluating setting up new BPO centres in places like Orissa, Coimbatore, Nagpur and Nashik. We are also planning to expand into new geographies like Europe and China in the next one year.”
Currently the company has overseas operations predominantly in Asia, US and Canada. In India, it has 11 centres, employing close to 10,000 people.
“We will hire 3,000 more by the end of this fiscal,” Sarkar informed. HTMT is also investing Rs 25 crore in setting up a 1000-seater facility in Durgapur, expected to be operational by next fiscal. The company has already secured 1 acre for the new facility.
Currently it runs a 650-seater BPO in Durgapur on leased premises. “We are looking at more tier II cities and towns like Siliguri, for new centres to carry out our non-voice services,” Sarkar informed. HTMT is also looking at acquisitions in the ITeS space.
The company currently has a cash surplus of Rs 450 crore which it will use for future acquisitions and domestic expansion.