Indians more vulnerable to tech support scams, says Microsoft report

Consumers in India experienced a relatively high scam encounter rate of 69% during the past 12 months, close to the 70% rate experienced in 2018

Indians are more vulnerable to technology support-related scams compared to the global average, and lost over Rs 15,000 on average in such scams, a Microsoft research has found.

According to the 2021 Global Tech Support Scam Research report, which looks at tech support scams and their impact on consumers, consumers in India experienced a relatively high scam encounter rate of 69 per cent during the past 12 months, close to the 70 per cent rate experienced in 2018. In contrast, there was an overall five-point drop in scam encounters globally with a rate of 59 per cent over the same