KPIT Cummins Infosystems and the Paris-based global business intelligence giant, Business Objects, have signed a customer support agreement. |
According to a KPIT press release, the company will provide back-end customer support system for Business Objects customers worldwide. The initial engagement would be serviced by its BPO subsidiary, KPIT Cummins Global Business Solutions. |
"Business Objects is the latest addition to our star customers. This engagement is very strategic one for us as business intelligence has always been a focused area and France remains a focused geography for us ," said Kishor Patil, chief executive officer & managing director, KPIT Cummins. |
"We are very excited about the improved level of service we will be able to offer our customers because of this partnership. We feel that customer support should be a competitive advantage and KPIT and Infostep will help us make that happen," said David Gallaway, group vice-president, worldwide customer support, Business Objects. |
KPIT Cummins has a major presence in manufacturing, advanced technology solutions in automotive, industrial automation, semiconductor solutions and diversified financial services verticals. |
The company has grown at over 70 per cent over the past three years. Business Objects has 30,000 customers in 30 countries - including over 80 per cent of the Fortune 500 companies- and a network of more than 3,000 partners and resellers. |