Earlier this month, when Kant went to have the battery changed, he found out that though the price tag on N73 had shrunk to Rs 12,000, the battery price was unchanged at Rs 2,250! He decided against replacing the battery and instead bought a new handset.
Mobile phones prices have crashed between 25 per cent and 40 per cent in the last one year, but spare parts remain more or less where they were. Privately, several mobile handset makers said that they prefer to keep the prices of spare parts and batteries high so that customers go for new handsets. In other words, it is a carefully crafted strategy to push handset sales.
Since spares account for a very small part of the revenues of a mobile handset maker, low sales in this segment do not dent their top line in any significant way. KPMG Advisory Executive Director Romal Shetty reckons that for a large mobile manufacturing company, the revenue from spare parts would be less than 5 per cent.
