Proficio to offer service with product

Proficio Geo Technologies, which recently launched PRO-TMS, a transport management solution for the BPO companies, will soon be moving towards the service model.

In order to deliver the benefits of the solution to customers in the most cost-effective manner, the firm is planning to host the solution and offer the service around it.

Sashidhar Joshi, vice president, corporate development, Proficio Geo Technologies told Business Standard that clients want them to provide the services which are built around the product.

Proficio's PRO-TMS solution integrates various technologies like routing, tracking of vehicles movement using GIS and GPS technology, and system activated SMSs to provide better security for BPO staff travelling to and from work in designated vehicles. The solution was launched in the wake of the murder of a BPO employee Pratibha last year.

Joshi said very soon the company will sign agreements with some Bangalore-based BPO firms in this regard. "We are mainly looking at small and medium BPOs with less than 800 people," he added.

"We are planning to double our headcount to 50 in Bangalore and open offices in Mumbai, Delhi and Hyderabad in the next six months," he said. The offices will be responsible for marketing Proficio's product as well as implementing it.

Proficio is also coming out with version two of its PRO-TMS solution. Joshi said in the PRO-TMS version 2.0, the company was shifting the platform from Java to .NET with many additional features such as split routing, map editor, multiple service level agreement based on travel time and employee distance ratio and shift wise route generations.

"Basically, by using the .NET platform in PRO-TMS version 0.2, the process speed will be much higher and usability of the solution improves further," Joshi added. Proficio has made four installations of PRO-TMS for three BPO companies. While two of these are located in Bangalore, one each is located in Pune and Mumbai.

"However, we have got more than 30 enquiries for the coming fiscal and are quite optimistic about roping in half of them," Joshi pointed out.