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WhatsApp faces EU complaint for 'foisting' updated privacy policy on users

'WhatsApp has been bombarding users for months with aggressive, persistent pop-up messages,' says consumer association.

WhatsApp, WhatsApp updates
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WhatsApp announced the policy changes in January, but was forced to delay its introduction until May, because of confusion and user backlash over what data the messaging service collects and how it shares that information with parent Facebook.

Stephanie Bodoni | Bloomberg
Facebook Inc.’s WhatsApp messaging app faces a European complaint after its allegedly “aggressive” roll out of new terms and services sparked outrage among consumer-rights campaigners.
 
The updated policy, in effect since May, remains opaque and makes it impossible for users to get a clear understanding of what consequences WhatsApp’s changes entail for their privacy, European consumer association BEUC said in a statement on Monday.

“WhatsApp has been bombarding users for months with aggressive and persistent pop-up messages to force them to accept its new terms of use and privacy policy,” Monique Goyens, director general of BEUC, said in the statement.

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