Jehangir B Gai is a consumer activist. He has been actively associated with various consumer organisations since 1984-85. He has been fighting for consumer causes even before the Consumer Protection Act was passed. He has been awarded the Government of India's National Youth Award for Consumer Protection. He has written columns on consumer issues for various newspapers and magazines.
Jehangir B Gai is a consumer activist. He has been actively associated with various consumer organisations since 1984-85. He has been fighting for consumer causes even before the Consumer Protection Act was passed. He has been awarded the Government of India's National Youth Award for Consumer Protection. He has written columns on consumer issues for various newspapers and magazines.
The National Commission acknowledged that the complainant, a retiree, couldn't afford a 10-year annual premium and concluded that the agent had misled him
The State Commission found that termination of the agreement through a lawyer's notice was illegal; a registered agreement can only be annulled through another registered document
The National Commission concluded that the absence of the attendant and the failure to attempt rescue and revive Neeraj constituted a breach of duty and negligence
The National Commission held that charging a customer for a bag, which prominently displayed the company's name, logo, or tagline, amounted to advertising at the customer's expense
Since no expert evidence was provided, the National Commission held that a "manufacturing defect" had not been established, but the repeated major repairs constituted a "deficiency in service"
The National Commission condemned the builder for creating third-party rights during litigation, thereby depriving the buyer of a permanent roof over his head
Advance premium had to be deposited to secure coverage under Section 64VB of the Insurance Act. Failure to fulfil this obligation meant the risk was not covered
"We undertake to repair/replace all material and manufacturing defects within the warranty period." The National Commission concluded this made it equally responsible for repair or replacement
The National Commission observed that Singh had admittedly defaulted in payment, but there was no evidence to prove that the bank had served a notice prior to repossessing the vehicle
The National Commission noted that critical illness risk should have been included by the insurer to avoid prejudice caused by the discontinuation of this risk
National Commission observed the dispute was for pension benefit for which consideration in the form of contribution had been paid, so the complaint was maintainable
The National Commission held the failure to repay the principal and interest had kept the cause of action alive, hence the complaint couldn't be regarded as time-barred
The National Commission noted that merely because the bank had obtained the previous policy did not absolve the customer of its primary responsibility to obtain coverage
The National Commission concluded that the policy's coverage for flood and inundation would include losses caused by heavy rains
The National Commission observed that the State Commission had blindly relied on Johnson's report without bothering to consider the Institute's report and Dr Mishra's evidence
The National Commission dismissed the police department's defence of discontinuing the premium deductions based on oral instructions, without obtaining a written confirmation
The National Commission ruled that the insurance policy is deemed to be automatically transferred to the purchaser when the vehicle is registered in their name
The National Commission relied on past Supreme Court judgments to conclude that failure to hand over timely possession entitled the allottee to a refund along with interest
The judge ruled that the disclosures in the original plan would remain valid and declared the subsequent eight revisions illegal
The National Commission noted that if the policyholder wanted reinstatement, he should have made a written request and cleared the premiums