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Govt to probe e-scooter maker Ola Electric over service, product standards

Last month, the Central Consumer Protection Authority sent Ola Electric seeking an explanation after the consumer rights agency received an unusually high 10,000 complaints

Ola Electric, OLA

BIS was asked to conduct a detailed investigation into the matter. | Photo: Shutterstock

Reuters

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The Bureau of Indian Standards (BIS) will investigate e-scooter maker Ola Electric's deficiency in service standards and product issues, India's consumer affairs secretary told Reuters on Thursday.

Last month, the Central Consumer Protection Authority sent Ola Electric seeking an explanation from the SoftBank-backed company after the consumer rights agency received an unusually high 10,000 complaints.

Following a review of Ola's responses, the agency asked BIS to conduct a detailed investigation into the matter, consumer affairs secretary Nidhi Khare said.

 

 

(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)

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First Published: Nov 14 2024 | 3:45 PM IST

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