Technology in Investment Management - Friend or Foe?

Research predicts that digital payments in India will exceed USD 500 billion by 2020, up from USD 50 billion in 2016. It’s just one way in which fintech is changing the face of the financial industry. Fintech – the technological innovation in the design and delivery of financial services and products – is revolutionising customer expectations. Emerging technologies such as Artificial Intelligence (AI), big data and analytics, blockchain, cloud, Internet of Things (IoT), and robotics are disrupting traditional finance.

AI and machine-learning are transforming customer experience with personalised service and improvements in back-office efficiencies. Banks use big data and analytics