Diksha (she identifies her first name) flashes a big grin as she recalls her days getting trained in communication skills, information technology (IT) and customer support — skills that would fetch the teenager a job.
The 18-year-old, now employed with Tech Mahindra in New Delhi, is part of a cohort that was trained by Magic Bus India Foundation, under the Skill Impact Bond.
“Through the (Skill) Impact Bond training course, I found new opportunities for employment, as I learnt IT skills and grew confident of my communication skills. These helped me land a job at Tech Mahindra’s customer support team