In an interview with Business Standard on June 1, at Bharti Airtel’s corporate headquarters in New Delhi, Sunil Mittal, Chairman of the group, expressed his frustration over the existential problem facing a telecom company (telco): ARPU. Short for average revenue per user per month, ARPU is the stethoscope used for a quick look at the health of a telco and the industry overall.
This was not the first time Mittal invoked the acronym. At the forefront of the mobile telecom revolution in India right from the start, Mittal has raised it time and again. Whether on the dais he shared