Sunday, March 02, 2025 | 08:24 PM ISTहिंदी में पढें
Business Standard
Notification Icon
userprofile IconSearch

Banks compliant with Trai's new regulations on message traceability

According to senior public sector bank executives, all the mobile phone numbers are white-labelled for call centres, and compliances are in place as far as large commercial banks are concerned

Photo: Freepik
Premium

Photo: Freepik

Abhijit LeleAathira Varier Mumbai

Listen to This Article

Large commercial banks in the country are compliant with new Telecom Regulatory Authority of India (Trai) norms on message traceability, which came into effect from December 11, bankers aware of the development said.
 
According to senior public sector bank executives, all the mobile phone numbers are white labelled for call centres and compliances are in place as far as large commercial banks are concerned.
 
However, there may be challenges at the vendor (operator) level, as banks are working with certain telecom operators. These operators will need to address the issues on their end. 
And there is no clarity about the

What you get on BS Premium?

  • Unlock 30+ premium stories daily hand-picked by our editors, across devices on browser and app.
  • Pick your 5 favourite companies, get a daily email with all news updates on them.
  • Full access to our intuitive epaper - clip, save, share articles from any device; newspaper archives from 2006.
  • Preferential invites to Business Standard events.
  • Curated newsletters on markets, personal finance, policy & politics, start-ups, technology, and more.
VIEW ALL FAQs

Need More Information - write to us at assist@bsmail.in