 "survey")
Automotive dealers' body Fada on Monday said it has commenced a dealer satisfaction study with a focus on finance and insurance firms.
The Federation of Automobile Dealers Associations (Fada) will undertake the study at dealerships in association with Singapore-based PremonAsia.
The study will look at key factors and attributes impacting the business relationship of dealerships with finance and insurance organisations, Fada said in a statement.
It is expected that the results of the study will help finance and insurance companies to design newer products, services and processes to help dealers and end-consumers, it added.
"The study will focus on key aspects of the relationship between dealers and finance and insurance companies and therefore, provide a platform to understand the nuances of this relationship," Fada President Manish Raj Singhania said.
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