Retail investors have taken to equity markets like never before, with the dematerialised (demat) account tally hitting the 132 million mark recently. GURPREET SIDANA, chief executive officer at Religare Broking, tells Puneet Wadhwa in an email interview that the successful players going ahead may not be the ones who charge zero brokerage, provide additional limits to their users, or offer intraday calls resulting in more turnover or trades. Instead, the successful ones will be those who create a moat or an edge for investors. Edited excerpts:
How do you see the broking industry’s fortunes shaping up in 2024 and beyond?