Page 2 - Ola Electric Mobility Ltd News

Kunal Kamra 'accepts' Bhavish Aggarwal's job offer amid Ola service row

Kamra recently posted on X (formerly Twitter) that he already feels like an "Ola employee" due to the influx of customer complaints tagging him

CCPA questions Ola Electric's 99% resolution rate for 10,000 complaints

Ola Electric came under scrutiny by the Department of Consumer Affairs after customers complained about its EV after-sales service

Ola Electric launches Digital Twin platform powered by Nvidia Omniverse

Ola Electric's new Digital Twin Platform, built on Nvidia Omniverse, uses AI, simulations, and IoT to optimise manufacturing, speed up product development, and enhance operational efficiency

Here's why Ola Electric shares jumped 4.5% on October 22; reasons here

The rise in the Ola Electric share price came after the company, on Monday, announced that it has resolved approximately 99.1 per cent of the 10,644 complaints received from CCPA

Resolved 99.1% of the 10,644 complaints received from CCPA: Ola Electric

The CCPA had issued a show-cause notice demanding an explanation for the handling of thousands of consumer complaints regarding service deficiencies, and providing 15 days to respond

Kunal Kamra reignites feud with Ola Electric, slams CEO over refund policy

Kunal Kamra's fresh remarks come after a previous exchange in which he urged Aggarwal to share a detailed plan on how Ola intends to fix its customer service issues

Bhavish Aggarwal's Ola Electric engages EY for urgent service overhaul

The global consulting firm, EY, is expected to assist the electric two-wheeler maker in various service-related areas with a focus on streamlining business processes and optimising inventory

Not price cut, but festive discounts: Ola Electric on ARAI notice

The Boss sale of Ola is already under regulatory scanner as the Automotive Research Association of India (ARAI) has raised concerns over the company's recent pricing practices

Ola Electric share price up 5% as it consolidates 34% market share in Oct

Ola Electric has achieved 34 per cent market share on the back of its wide S1 portfolio of scooters and an expanding service network, even as its after-sales and pricing practices come under radar

Ola Electric share price slips 3% as ARAI questions co's pricing practices

Ola Electric share price declined as Automotive Research Association of India asked the company to provide clarification about a price reduction for its S1 X 2 kWh model in its recently announced sale

Ola Electric's Bhavish Aggarwal and his EVs need to be less combustible

An online spat between Aggarwal and Kunal Kamra, a popular Indian stand-up comic, has had India riveted

Ola Electric's BOSS sale under regulatory lens: What are ARAI's concerns?

Not updating ARAI about discount could risk subsidy claim

CCPA directs Ola cabs to provide refund options to its consumers

Over 2,000 complaints registered on NCH, authority asks platform to issue bills for auto rides

Over 10k complaints filed against Ola Electric; CCPA sends notice

Consumer rights regulator CCPA has slapped a notice on electric two-wheeler manufacturer Ola, as it initiates a class action after over 10,000 complaints related to quality and after-sales service remained unaddressed, according to sources. The National Consumer Helpline (NCH) has been getting complaints against Ola Electric for the last one year, which were escalated to higher levels at the company for redressal "but there was little interest shown in redressing these complaints", said a source. Subsequently, the Central Consumer Protection Authority (CCPA) "started examining these complaints for class action and found that over the last one year, NCH received over 10,000 complaints", the source added. According to the source, the major categories of consumer complaints include charging during the free service period/warranty, delayed and unsatisfactory services, refusal or delay in warranty services, inadequate services, recurrent defects despite services, inconsistent performance

Ola Electric executives meet MHI, seeks time to resolve service complaints

Ola Electric has said that the show-cause notice from the CCPA "would not impact" its activities and that the company will file a response to the notice within the 15-day deadline

Here's why Ola Electric share was down over 3% on October 10; reasons here

Ola Electric's share price declined following a request from the Ministry of Heavy Industries (MHI) to the ARAI for its assessment of the increasing number of consumer complaints against the company.

MHI seeks ARAI's comments on consumer grievances against Ola Electric

The notice from CCPA came in response to 9,948 consumer complaints registered against Ola Electric between September 1, 2023, and August 30, 2024, on the National Consumer Helpline

CCPA showcause notice won't impact activities, says Ola Electric

Won't impact operations or finance, says company after founder's social media spat with stand-up comedian

Ola Electric gets show cause notice from CCPA on misleading ads; down 6%

Shares of recently listed Ola Electric Mobility fell by 6.17 per cent in intraday deals to Rs 85.21 on Tuesday after the Central Consumer Protection Authority (CCPA) served a show cause notice

Amid rising service complaints, CCPA issues notice to Ola Electric

The notice, issued on October 3, cites the 'potential violation' of key provisions of Consumer Protection Act, 2019