In a welcome move, the Central Board of Indirect Taxes and Customs (CBIC) has issued guidelines to its Goods and Services Tax (GST) field formations for maintaining ease of doing business while engaging in investigation with regular taxpayers. Essentially, its instruction no. 01/2023-24-GST (Inv.) dated March 30, 2024, places the power of initiating investigations at a very senior level and directs seeking any information or documents not available digitally/online from the GST portal from regular taxpayer through letters (instead of summons), disclosing specific nature of enquiry/investigation in the communications to the taxpayer, and conclusion of investigations within one year.
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