Among the many arrogant quips and replies given by foreign banks immediately following the securities scam of 1992 was: “If you keep your front door unlocked, you are likely to be burgled.” This comment came from a cowboy banker from Citibank. He was justifying how foreign banks had hoodwinked Indian public-sector banks (PSBs) in the opaque government-securities market to make obscene profits. While their treasury operations were unknown outside the small, shadowy world of the Indian debt market, Citibank too was a dominant retail financial services brand in the early 1990s, setting the pace for retail finance — from credit
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