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ITOM trends in 2023: Here are the common challenges in cloud migration

Some of the IT operations management (ITOM) trends that are currently making headlines include observability, AIOps, and cloud migration

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Shivani Shinde

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With the digital landscape growing more complex each day, businesses are realising that the customer experience is a top priority. To achieve their goal of providing a superior digital experience for customers, organisations are turning to several solutions to enhance their IT operations.

Some of the IT operations management (ITOM) trends that are currently making headlines include observability, AIOps, and cloud migration. In a recent survey conducted by ManageEngine — the enterprise IT management division of Zoho —asked over 470 IT decision makers globally and in India about their opinions on these ITOM trends and how they plan to

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