Page 3 - Airlines

Here's a list of airlines suspending flights amid tensions in Middle East

The Franco-Dutch group's low-cost unit Transavia cancelled flights to and from Tel Aviv, Amman and Beirut until end-March

US, Europe airlines approach Air India for developing their Gen AI chatbots

Major US and European airlines have approached Air India for developing generative AI chatbots similar to that of the Indian carrier's AI.g, which currently handles around 97 per cent of customer queries it receives without the help of contact centre agents. Besides, the Tata Group-owned Air India has filed for its first patent which is for the upcoming feature 'one click booking' of tickets on its website and mobile app. Air India's Chief Digital & Technology Officer Satya Ramaswamy on Tuesday said a lot of innovations are being done so that AI.g stands apart. "We are sharing the knowledge (about the chatbot) also but nobody has been able to come up with something like this yet," he said. At a select media briefing, Ramaswamy also said some US and European airlines have contacted Air India for help on building generative AI chatbots. "It is about thought leadership... we will help them with development," he said. Without naming the airlines that have approached it, he mentioned

All security protocols followed when flights receive bomb threats: Airlines

Bureau of Civil Aviation Security (BCAS) is continuously in touch with the Ministry of Home Affairs on the situation of bomb threats to flights

Training lapses: DGCA issues notices to two senior execs of Akasa Air

Sources indicated that these pilots, who received training on unqualified simulators, may be required to undergo simulator training again

Vistara in-flight experience will continue post-merger: Air India

Air India on Friday said Vistara routes and schedule as well as the in-flight experience will continue and the flights operated with Vistara planes will have the code 'AI2' post-merger. The merger of the two full service carriers is scheduled to be completed on November 12, following which Singapore Airlines will have a 25.1 per cent stake in Air India. Vistara is a joint venture between Tata Group and Singapore Airlines. Post the merger, the vintage 'Maharaja' will be retained through the frequent flyer programme of the integrated entity. "The existing members of Club Vistara will be seamlessly transferred to Air India's Flying Returns program. With this merger, Flying Returns will also evolve into an all-new avatar 'Maharaja Club'," Air India said in the statement. Reiterating that the experience offered by Vistara will continue for customers post-merger, Air India said Vistara will be identified by a special four-digit Air India code beginning with the digit '2'. "For instance

Indian airlines will operate 25,007 weekly flights in winter schedule: DGCA

Indian airlines will operate 25,007 flights every week to and from 124 airports in the winter schedule starting October 27, according to aviation regulator DGCA. The number of flights is three per cent higher than 24,275 departures per week from 125 airports in the current summer schedule. In comparison to the winter schedule 2023, the number of flights has increased by 5.37 per cent. The winter schedule is from October 27, 2024 till March 29, 2025. "Out of these 124 airports, Pondicherry airport is proposed by the scheduled airlines whereas operations from Pakyong and Tezpur airport were suspended in the winter schedule 2024," the Directorate General of Civil Aviation (DGCA) said in a release on Thursday. More than half of the total 25,007 domestic departures per week during the winter schedule will be handled by IndiGo. The Gurugram-headquartered airline will see 13,691 departures per week, up 4.91 per cent from 13,050 departures per week in the on-going summer schedule. Also,

Centre plans strict norms to prevent hoax bomb threats to airlines

The civil aviation ministry plans to put in place strict norms to prevent incidents of hoax bomb threats to airlines, including placing the perpetrators on the no-fly list, a senior official said on Thursday. In four days, more than 20 flights of various Indian airlines received bomb threats, including international flights, and some of them were diverted. Most of the threats have turned out to be hoaxes. Against this backdrop, the ministry is looking at amending existing rules, including those related to the Bureau of Civil Aviation Security (BCAS), in order to ensure stringent punishments are in place for the culprits, the official in the know said. Placing individuals making hoax bomb threats in the airlines' no-fly list is one of the proposals being looked at, the official said. The official also said legal opinions are being gathered with respect to making the changes in the rules. The provisions being followed in foreign countries to deal with hoax bomb threats are also bein

Indian Airlines to fly 3% more weekly flights in 2024 winter schedule: DGCA

It has been observed that there are 25,007 departures per week which have been finalized to/from 124 airports as per Winter Schedule 24, DGCA said

Accused behind threat messages being identified: Civil aviation secretary

The issue of multiple hoax threat messages to various airlines, which have disrupted many Indian flights, came up before a parliamentary committee on Wednesday as the civil aviation secretary told parliamentarians that accused are being identified and action taken. Civil Aviation Secretary Vumlunmang Vualnam suggested in the meeting of the Standing Committee on Transport, Tourism and Culture, which is headed by JD(U) MP Sanjay Jha, that investigators have gathered some information and are taking action. They are working on a few other cases of such hoax messages, he added. He, however, cited the sensitivity of information due to the ongoing probe into the matter to decline to share more details, sources said. They said Jha raised the issue of the number of hoax threat calls that airlines have received in the past couple of days, leading to diversion of flights, including one bound for Chicago. At least 10 flights have been disrupted due to bomb threat messages, mostly on social me

Domestic air passenger traffic rises 6% to 13 million in September

Domestic carriers flew 1.30 crore passengers in September, which is 6.38 per cent higher compared to the year-ago period, according to official data released on Tuesday. In September last year, airlines carried 1.22 crore passengers. IndiGo's market share rose to 63 per cent while that of Air India climbed to 15.1 per cent in September 2024, as per the data released by the Directorate General of Civil Aviation (DGCA). AIX Connect, which was merged with Air India Express this month, topped the list of airlines in terms of On Time Performance (OTP) at 70.1 per cent, replacing Akasa Air, whose OTP slipped to 62.1 per cent. The data showed that Vistara's market share dipped to 10 per cent and that of AIX Connect slipped to 4.1 per cent last month. The overall domestic market share of Air India Group comprising Air India, AIX Connect and Vistara touched 29.2 per cent. In September, Akasa Air and SpiceJet carried saw 5.73 lakh and 2.61 lakh passengers, respectively. While Akasa Air's m

A regional airline without call centre; FLY91 remains 'digital native'

After taking to the skies nearly seven months ago, FLY91 is on a steady flight path and that too with a difference. The regional carrier does not have a call centre for passengers. Focused on being a "digital native" company, the Goa-based carrier prepared a list of priorities before commencing operations and decided to do away with certain things that are traditionally done by the airlines. "We consciously wanted to go down that path (of not having a call centre)...," FLY91's Chief Technology Officer Prasanna Subramaniam said. There are huge cost savings with not having the call centre and it also gives the advantage as the savings are being used for building new digital applications somewhere else, he told PTI in a recent interview. Currently, FLY91, which commenced flying on March 18, operates two ATR 72-600 aircraft. It has around 16 departures a day. The airline has a fully automated bot that responds to customer queries. In case a customer wants to have a personal talk, then

A-I Express flight faces mid-air glitch post take-off from TN, lands safely

A Sharjah bound flight from Tiruchirappalli, shortly after departure on Friday evening, witnessed mid-air technical glitch and later landed safely, police said. Chief Minister M K Stalin held an emergency meeting with officials and directed them to follow all safety measures. Later, he congratulated the flight captain and crew for the safe landing. After taking off at about 5.30 pm from the airport, the fault related to hydraulic systems, the landing gear, was noticed. Deftly handling the situation, the pilots later safely landed the aircraft in Tiruchirappalli airport. The chief minister in a post on 'X' said: "I am heartened to hear that the #AirIndiaExpress flight has landed safely. Upon receiving news of the landing gear issue, I immediately coordinated an emergency meeting with officials over the phone and instructed them to implement all necessary safety measures, including deploying fire engines, ambulances, and medical assistance. "I have also now directed the District ...

Airlines suspend flights in region as tensions in Middle East rise

Rise in concerns over a wider conflict in the Middle East have prompted international airlines to suspend flights to the region

DGCA issues advisory to airlines on rudder system risk in Boeing 737 planes

Aviation regulator DGCA on Monday issued an advisory to Indian airlines operating Boeing 737 planes regarding the potential risk of a jammed rudder control system. The move follows the recent probe report by the US National Transportation Safety Board (NTSB) that highlighted safety concerns involving Boeing 737 aircraft equipped with Collins Aerospace SVO-730 Rudder Rollout Guidance Actuators. Against the backdrop of the potential risk of a jammed or restricted rudder control system, the Directorate General of Civil Aviation (DGCA) has issued safety recommendations to Indian carriers. Currently, Air India Express, Akasa Air and SpiceJet operate Boeing 737 planes. Together, they have nearly 100 such aircraft. Air India Express operates 61 Boeing 737s, while Akasa Air has a fleet of 25 Boeing 737 MAX aircraft. According to data available on planespotters.net, SpiceJet has 11 Boeing 737s in service. In August, Boeing informed affected operators of 737 planes about the potential cond

DGCA issues advisory on potential rudder system issue in Boeing 737 jets

Aviation regulator DGCA on Monday issued an advisory to Indian airlines operating Boeing 737 planes regarding the potential risk of a jammed rudder control system. The move follows the recent probe report by the US National Transportation Safety Board (NTSB) that highlighted safety concerns involving Boeing 737 aircraft lanes equipped with Collins Aerospace SVO-730 Rudder Rollout Guidance Actuators. Against the backdrop of the potential risk of a jammed or restricted rudder control system, the Directorate General of Civil Aviation (DGCA) has issued safety recommendations to the Indian carriers. Currently, Air India Express, Akasa Air and SpiceJet operate Boeing 737 planes. DGCA said all flight crews are to be informed through a circular/advisory regarding the possibility of a jammed or restricted rudder control system. "Appropriate mitigations must be communicated to help crews identify and handle such a situation," it added. Further, all operators have been asked to conduct a sa

IndiGo's punctuality drops to 54% on Saturday due to systems outage

The airline's OTP between October 1 and October 4 was somewhere between 74.9 and 80.3 per cent, according to the Ministry of Civil Aviation's data

West Asia crisis flummoxes airlines, increases Mumbai-Europe flight times

Flights from Delhi or Bengaluru, while they may still fly over Iran, depending on the route, have alternative paths that may take them through Central Asia or northern routes

Airlines suspend flights in region amidst rising Middle East tensions

Airlines said they would avoid Iranian, Iraqi and Jordanian airspace amid rise in escalation

Airlines squeeze into Saudi airspace as West Asian conflict flares

Flying more circuitous routes increases flight times and fuel expenses for airlines, and complicates schedules that depend on aircraft being in the right place at the right time

Merger in full swing: Air India group to introduce uniform crew policy

Some of the new policies have been welcomed by pilots and cabin crew, while others have sparked criticism