As many as 1,000 workers in India were required to review what the customers picked up, and ultimately walked out with from Amazon's Just Walk Out-enabled stores
These stores will offer a touch and feel product experience through a physical product display. They include assisted shopping and last-mile delivery for customers through a single touch-point.
:Online retailer Amazon on Sunday launched an upgraded 'Amazon Easy' store format that integrates its multiple services through a single touchpoint. The format would offer a touch-and-feel product experience through a physical product display, the company said in a statement. Customers can also place an order on Amazon.in with guided assistance from the store staff and either pick up the order from the store or get it delivered at their doorstep, it said. The store owners can now leverage Amazons last-mile delivery program 'I Have Space'to deliver packages to customers in their area as well as facilitate pickups. The first such exclusive Amazon Easy store is now operational in Mahalakshmi layout here. Amazon would soon expand the upgraded format stores to other parts of the country with the existing and new network partners, the statement said. Director (Customer Experience & Marketing), Amazon India, Kishore Thotasaid, We see Amazon Easy playing an important role i
The assisted online shopping service will be provided at partner stores using browsers and large-screen facilities