Page 2 - Consumer Protection Act

Pesticide sale via e-com sites welcome but may see more fakes, fear players

A section of players is wary of the proliferation of counterfeit products unless more checks and balances are put in place

Consumer protection rules: E-tailers may need user nod to share data

E-commerce firms may have to incur higher costs for upgrading tech to comply with norm

Delhi govt to launch app for grievances regarding packaged commodities

The cabinet minister has also directed officials to ensure that the consumers are not overcharged during the festive season for packaged commodities

Amazon moves Delhi HC against Rs 1 lakh CCPA fine in pressure cooker case

In the order, the CCPA directed Amazon to notify all consumers of the 2,265 pressure cookers sold on its platform, recall the pressure cookers, reimburse their prices to the consumers

Hotels and restaurants can't levy service charge by default, says CCPA

The hotels have to clearly inform the consumer that paying the service charge is at the consumer's discretion, the CCPA said

LocalCircles asks MoCA for standard after sales service for white goods

In its letter it has asked for publishing end of life service date on every white good/device, stipulated response time for complaint answering, issue resolution, resolution process

Controlling the hard sell

New guidelines toughen advertising standards usefully

Are eateries taking service charges illegally?

On Monday, the government said that eateries were illegally charging service tax from consumers. The eateries association, on its part, has denied it. Are eateries taking service charges illegally?

Govt likely to dilute draft e-commerce norms as consultation ends

Revised definition of e-commerce entity has been a bone of contention

SC agrees to examine if education is service within Consumer Protection Act

A bench of Justices D Y Chandrachud and B V Nagarathna noted that a similar legal issue is pending adjudication in another case and tagged the matter along with it

Justice Bhushan Gavai to inaugurate e-filing website for consumer disputes

Initially, e-filing will be possible only for disputes

Govt releases draft guidelines for ads; disclaimers must be clearly visible

The draft guidelines, on which govt has sought public comments by September 18, are applicable to companies whose products or services are advertised as well as to advertisement agencies and endorsers

District Forums can't handle bigger caseload

Earlier it took 4-10 years. But with a five-fold increase in pecuniary jurisdiction, it could now take 15-25 years for a case to be decided

Govt establishes authority to protect and enforce consumer rights

The additional secretary in the Department of Consumer Affairs, Nidihi Khare, has been given the charge of chief commissioner

Consumer protection gets another boost with online players under its ambit

The new Act will introduce product-liability legislation and regulate online players more stringently

Celebrities beware: Greater diligence expected

Thanks to the Consumer Protection Act, 2019, which was fully notified earlier this month, endorsers have the responsibility now to check out the veracity of a brand's claims

Govt makes it a must for e-commerce platforms to display country of origin

New Consumer Protection Act lays down rules, fixes penalty

New rules for e-commerce players coming into effect from week-end: Paswan

According to the rules, e-commerce players will have to display the total 'price' of goods and services offered for sale along with break-up of other charges

From creditor's claim to death on duty, here're the top court orders

A farmer who is offered seeds by a company with a promise to buy back the harvest at a higher rate is a "consumer", according to Consumer Protection Act

Govt to frame rules, form authority to implement Consumer Protection Act

The government will frame rules and set up an authority to implement the new Consumer Protection Act by April this year, Food and Consumer Affairs Minister Ram Vilas Paswan said on Wednesday while stressing on the regulation of the e-commerce sector with a rise in online transactions. Parliament last year approved 'The Consumer Protection Bill 2019', replacing the Consumer Protection Act, 1986. The law seeks to revamp the process of administration and settlement of consumer disputes, with strict penalties, including jail term for adulteration and misleading ads by firms. Paswan held discussions with industry representatives on key provisions of the proposed Central Consumer Protection Authority (CCPA) as well as rules and regulations being formed under the Consumer Protection Act. Industry bodies FICCI, ASSOCHAM, CII, PHDCCI and DICCI as well as officials from Amazon, HUL, P&G, Vodafone, Snapdeal, Zomato and Paytm attended the meeting. "Today, we held a discussion with industry ..