Page 2 - E Commerce

MSMEs not integrated with e-commerce platforms face survival threat: ICRIER

In contrast, units that have integrated with the e-commerce platforms have witnessed significant gains in the form of increased sales, profitability and investments

Flipkart to create more than one lakh seasonal jobs in festive season

Flipkart will create over 1 lakh seasonal jobs ahead of the festive times, which will be available in different supply chains, such as fulfilment centres, delivery hubs, and sortation centres

Amazon India enabled nearly $8 bn in exports, created 1.3 mn jobs

Amazon had pledged to digitise 10 mn MSMEs, enable $20 bn in cumulative e-commerce exports and create 2 mn jobs in India by 2025. Amazon said it was well on track to fulfil these pledges

Dukaan lays off 90% staff for AI bot: It's absolutely necessary, says CEO

E-commerce startup Dukaan has replaced 90 per cent of its customer support team with an artificial intelligence (AI) chatbot, founder and CEO Suumit Shah informed on Tuesday. Attributing the decision to prioritising profitability, he said customer support costs reduced by 85 per cent while resolution time went down from over two hours to three minutes. "We had to lay off 90 per cent of our support team because of this AI chatbot. Tough? Yes. Necessary? Absolutely," Shah tweeted. Several Twitter users criticised the tweet, deeming it insensitive. "Given the state of economy, startups are prioritising "profitability" over striving to become "unicorns", and so are we," Shah added. He explained in detail about Lina, the AI assistant which he claimed, replaces generic and delayed responses, as well as limited availability of resources and poor communication. After 12 tweets, Shah said that the company is hiring for multiple roles. When asked by a Twitter user about the assistance prov

PhonePe's ONDC app Pincode goes live in 10 cities, to expand services

The company says it will expand category offerings and expand nationwide

DealShare to invest Rs 1,000 cr in SMEs in 5 yrs, assist its private labels

Social commerce firm said it will help brands find wider appeal, ensure manufacturing quality

Amazon Fresh enters over 60 Indian cities with expanded list of groceries

The e-commerce firm would offer free shipping, or free delivery on all orders above Rs 249

Moratorium on customs duties on e-com trade, agri issues may come up at WTO

Issues such as ending moratorium on customs duties on e-commerce trade and matters pertaining to the agriculture sector are likely to come up in the forthcoming mini-ministerial meet of the WTO in Paris on June 7, an official said. Trade ministers of certain countries, including India, Australia, and the US, may participate in the meet, which would be held on the sidelines of the Organisation for Economic Cooperation and development (OECD) meeting. This ministerial meet will happen in the run up to the 13th ministerial conference (MC) of the WTO, which is scheduled in February next year in the UAE. MC is the highest decision making body of the Geneva-based WTO. "Issues like agriculture, moratorium on e-commerce trade, patent waiver for Covid related therapeutics and other equipment may come up in the meeting," the official said. In the 12th MC at Geneva in June last year, WTO members secured a 'Geneva Package' which included agreements on curbing harmful fishing subsidies and ...

Meesho lays off 251 employees, CEO admits 'judgement errors in over-hiring'

SoftBank-backed e-commerce firing 15% of workforce, cites 'harsh circumstances'

Jerseys, sippers, coffee mugs: Fans bat for IPL-themed merchandise

RCB, CSK, MI merchandise in top demand, selling at higher rates

Walmarts to Flipkarts, all have role in making ONDC a success: Piyush Goyal

According to the minister, small artisans and workers can offer better quality products through ONDC and also earn better, without having to pay commission

Nykaa appoints new CFO, CTO and other new leaders to drive growth

Online beauty company strengthens team after five high-profile employee exits in March

Amazon top seller RattanIndia Enterprises to launch private labels

Its unit, Neobrands, will be scaled up as a house of brands

TPV Technology launches Philips TAB8967 5.1.2 Dolby Atmos soundbar: Details

The Philips TAB8967 soundbar has 5.1.2 channel audio set-up - three front facing speakers, two rear facing speakers, two upward facing speakers, and an 8-inch wireless subwoofer

New foreign trade policy to aid exports via e-com, farm equipment: Experts

The new Foreign Trade Policy (FTP) 2023, announced recently, will help in promoting exports of sectors from e-commerce, batteries for electric vehicles and farm equipment, experts said on Tuesday. India on March 31 came out with the new policy which aimed at pushing rupee trade, increasing outward shipments to USD 2 trillion by 2030, and promoting e-commerce exports, amid global uncertainties. Rumki Majumdar, Economist at Deloitte India, said that the policy emphasises on the manufacturing and export sectors with a long term view. Sectors such as batteries for EVs, green hydrogen, and garment, amongst others will benefit from the policy, she said, adding that with over 80 per cent of trade being done in the USD, encouraging trade in Indian rupee will be a relief. "It will also add to its resilience to external shocks and improve negotiating capabilities in international trade," Majumdar said. Shashi Mathews, Partner at IndusLaw, said that through the policy, the government's focus

Tata Neu 2.0: All-new version simpler, high on privacy with no need for OTP

Better UX & UI experience; no need to authenticate each time user accesses app; designated chatbot for BB; IPL season to be used to harvest users; enters edtech with Tata NeuSkills

Procurement via GeM crosses target of Rs 2 trillion on last day of FY23

On March 30, GeM completed five million transactions in a single financial year for the first time ever

Toys 'R' Us re-enters India, will offer global brands before year-end

Is working on omnichannel model, will have smaller stores here than abroad; will also sell toys made in India by global players by the end of Calendar 2023

EBay to cut 4% of its workforce amid low consumer demand worldwide

The reductions are in response to the "macroeconomic situation around the world," Chief Executive Officer Jamie Iannone said Tuesday in a statement

The everywhere retail

Spurred by the pandemic, the convergence between offline and online commerce could reach a tipping point in 2023