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Helpline

Cybercrime victims must dial helpline number in case of fraud: Haryana DGP

He cautioned against falling for schemes enticing investments in trading or stock markets through WhatsApp groups and fake websites

Cybercrime victims must dial helpline number in case of fraud: Haryana DGP
Updated On : 19 Mar 2024 | 9:32 AM IST

MEA sets up 24-hour control room, helpline amid Israel-Palestine conflicts

The Ministry of External Affairs has asked Indian citizens to remain vigilant and reach out to its control room for any assistance in light of the ongoing developments in Israel and Palestine

MEA sets up 24-hour control room, helpline amid Israel-Palestine conflicts
Updated On : 11 Oct 2023 | 6:24 PM IST

Rajasthan Foundation posts helpline numbers for state residents in Canada

Helpline numbers offered to assist Rajasthanis in Canada as Chief Minister Gehlot expresses concern over safety amid diplomatic tensions

Rajasthan Foundation posts helpline numbers for state residents in Canada
Updated On : 22 Sep 2023 | 6:15 PM IST

DCW's 181 helpline got over 630,000 calls in one year, claims Maliwal

Delhi Commission For Women's 181 helpline received more than 6.30 lakh calls between July 2022 and June 2023, its chief Swati Maliwal said on Saturday. Addressing a press conference here, Maliwal said 92,004 "unique cases" like domestic violence, conflict with neighbours, rape and sexual assault, POCSO, kidnapping and cyber crimes were registered through the helpline during the period. Maliwal said the helpline is backed by a support team on the ground. The 181 is a 24X7 hotline operated by the DCW for women in distress. The caller is counselled, and if need be, her grievance is marked to authorities such as Delhi Police, hospitals, and shelter homes for redressal. In most cases, a team of counsellors is dispatched to meet the distressed women to assist them.

DCW's 181 helpline got over 630,000 calls in one year, claims Maliwal
Updated On : 12 Aug 2023 | 2:45 PM IST

Child Helpline receives over 310 mn calls in last five years: Govt

More than 31 crore calls were received on the Child Helpline in the past five years, the government said on Wednesday. Union Women and Child Development Minister Smriti Irani said there is a provision for integration of the Child Helpline with the Union Ministry of Home Affairs' Emergency Response Support System-112 (ERSS-112) and the transition is being done in a phased manner. In a written response in the Rajya Sabha, Irani said, "In the first phase, integration of the Child Helpline with ERSS-112 has been completed in nine states -- Andhra Pradesh, Arunachal Pradesh, Bihar, Dadra and Nagar Haveli and Daman and Diu, Goa, Gujarat, Ladakh, Puducherry and Mizoram." According to a report received from the home ministry, over 26.05 crore calls have been handled since ERSS-112 became operational, the minister said. However, state-wise call details are not maintained centrally, she added. According to the data shared by Irani, a total 31 crore calls were received on the 1098 Child ...

Child Helpline receives over 310 mn calls in last five years: Govt
Updated On : 26 Jul 2023 | 7:31 PM IST

Tele-MANAS helpline received over 200,000 calls since launch in Oct 2022

The government's national mental health helpline Tele MANAS, a toll-free service, has received more than 2,00,000 calls from various parts of the country since its launch in October last year. It was started by the Union Health Ministry to strengthen mental health service delivery in India. There has been an exponential rise in the number of calls received by the helpline. In merely three months, the number reached two lakh from one lakh calls received in April 2023, the ministry said in a statement. In a tweet, Union Health Minister Mansukh Mandaviya congratulated the country on achieving the feat. Toll-free helpline numbers -- 14416 or 1-800-891-4416 -- with multi-language provision allow callers to select the language of their choice for availing the services, the ministry said in the statement. With 42 functioning Tele Mental Health and Normalcy Augmentation System (MANAS) cells in 31 states and Union Territories, the service is currently catering to more than 1,300 calls per

Tele-MANAS helpline received over 200,000 calls since launch in Oct 2022
Updated On : 22 Jul 2023 | 3:50 PM IST

Delhi Police releases toll-free helpline number for anonymous tip-off

Delhi Police on Friday released a toll-free helpline number on which the general public can share information on crimes and criminals anonymously, officials said. Reward will be provided for the 'eyes and ears' scheme "for useful information", Special Commissioner of Police Sanjay Singh said on Twitter. "Join as 'EYES & EARS' of @DelhiPolice. You can give information about crime & criminals at a Toll Free HELPLINE No. 14547. Caller has the option to disclose his identity or not & it is kept secret. Reward is given for useful information in appropriate cases #TogetherSafeDelhi," he tweeted.

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Updated On : 02 Jun 2023 | 7:53 PM IST

Govt releases SOP for child helpline 1098, to have a 24*7 control room

The government has come out with standard operating procedures for child helpline 1098 which will have a 24x7 dedicated control room in each state and Union territory and will be integrated with emergency response support system 112. The Ministry of Women and Child Development (WCD) said the Centre for Development of Advanced Computing (C-DAC) will provide necessary technical infrastructure for setting up of control rooms in all states and UTs where child helpline and women helpline call takers shall be co-located so as to handle women and child related calls in a single location. The helpline operator has to have a Masters in Law/Social Work/Sociology/Social Science/ Psychology with at least five years' experience of working on relevant domains in an administrative set-up with a government or non-government project/programme and preferably with at least one-year experience of counselling either within or outside the same set-up, the SOP stated. The operator should be preferably a .

Govt releases SOP for child helpline 1098, to have a 24*7 control room
Updated On : 10 Apr 2023 | 8:49 PM IST

National consumer helpline number to be integrated with WhatsApp

The government is working towards integrating the national consumer helpline number (1915) with WhatsApp, which would enable consumers across the country to lodge their complaints against any product

National consumer helpline number to be integrated with WhatsApp
Updated On : 14 Mar 2023 | 9:22 PM IST

Goyal launches right to repair portal, National Consumer Helpline premises

Food and Consumer Affairs Minister Piyush Goyal on Saturday launched a host of new initiatives, including the right to repair portal and an NTH mobile app and opened new premises of National Consumer Helpline centre in the national capital. A memorandum of understanding was also signed between the Consumer Affairs Department and IIT (BHU), Varanasi as well launched a capacity building programme of consumer commissions. These initiatives were launched on the occasion of the National Consumer Day. Minister of State for Food and Consumer Affairs Sadhvi Niranjan Jyothi, Consumer Affairs Secretary Rohit Kumar Singh, National Consumer Disputes Redressal Commission (NCDRC) President R K Agrawal were also present at the event. On the 'right to repair' portal, manufacturers will share the manual of product details with customers so that they can either repair by self, by third parties, rather than depend on original manufacturers. Initially, mobile phones, electronic, consumer durables, ...

Goyal launches right to repair portal, National Consumer Helpline premises
Updated On : 24 Dec 2022 | 4:57 PM IST

How a labour helpline is assisting informal workers in recovering wages

In nine months, the India Labourline phone helpline for migrant/informal workers has registered more than 3,600 cases related to compensation and wage theft

How a labour helpline is assisting informal workers in recovering wages
Updated On : 05 Aug 2022 | 10:02 AM IST

Punjab CM Bhagwant Mann launches anti-corruption helpline number

Punjab Chief Minister Bhagwant Mann on Wednesday launched an anti-corruption helpline that will allow people to upload videos of officials asking for a bribe or indulging in other malpractices

Punjab CM Bhagwant Mann launches anti-corruption helpline number
Updated On : 23 Mar 2022 | 9:41 PM IST

19.2% fewer calls on Delhi Police helpline this Holi: Data

There was a significant decline of 32.8 per cent in the number of PCR calls related to quarrels or brawls: Official data

19.2% fewer calls on Delhi Police helpline this Holi: Data
Updated On : 22 Mar 2022 | 5:41 PM IST

Lenskart Foundation launches WhatsApp chat-based Covid-19 relief helpline

The WhatsApp-based helpline at 892-947-6589 provides information on what to do if diagnosed with Covid-19, using inputs from a panel of doctors

Lenskart Foundation launches WhatsApp chat-based Covid-19 relief helpline
Updated On : 04 Jun 2021 | 11:41 AM IST

Indian Railways announces integrated Rail Madad Helpline number "139"

To overcome the inconvenience over multiple helpline numbers for grievances and enquiry during railway travel, Indian Railway has integrated all railway helplines into a single number1--39

Indian Railways announces integrated Rail Madad Helpline number "139"
Updated On : 09 Mar 2021 | 12:13 AM IST

Goa CM Pramod Sawant launches WhatsApp helpline for women in distress

Goa Chief Minister Pramod Sawant on Monday launched a Whatsapp helpline for women in distress in the state here at Police Headquarters, Panaji.

Goa CM Pramod Sawant launches WhatsApp helpline for women in distress
Updated On : 24 Nov 2020 | 10:03 AM IST

Govt helpline for villagers for health-related queries

A caller can give a miss call at toll free number 10588 and will receive a call back within 90 secs

Govt helpline for villagers for health-related queries
Updated On : 25 Dec 2016 | 2:55 PM IST