Not returning 50 paisa to a consumer and 'rounding it off' has cost the India Post dearly, which has been directed by a consumer disputes redressal commission to refund it, in addition to providing a compensation of Rs 10,000 to him for causing mental agony, unfair trade practice and deficiency in service. Also, the Kancheepuram district consumer disputes redressal commission has asked the Department of Posts (DoP) to pay Rs 5,000 towards litigation cost. According to the complainant, A Manasha, he paid Rs 30 in cash for a registered letter at Pozhichalur post office near here on December 13, 2023, but the receipt showed only Rs 29.50. Though he offered to remit the exact amount through UPI, it was declined by postal personnel due to some technical issues. In his plaint, he said lakhs of transactions happened daily and not accounting them properly had consequences including loss to the government and termed it illegal which caused him 'serious mental agony.' The department submitte
Department of Posts is planning to take the total number of Dak Ghar Niryat Kendras to 1,000 from the existing 700 by the end of the year, a senior official said on Monday. India Post Delhi Chief Post Master General Manju Kumari told reporters that 700 Dak Ghar Niryat Kendras have been set up across India to date, including 30 in the Delhi circle. She said, "1,000 Dak Ghar Niryat Kendras will be set up by the end of the year. We have opened 30 centres in the Delhi circle and within three months 140 customers have started using the service. We expect it to grow further." The postal department has collaborated with the customs department to complete the documentation online, she said, while speaking on the sidelines of the World Postal Day 2023. Customers visiting Dak Ghar Niryat Kendras need to register themselves. "The documentation required for an export can be done at Dak Ghar Niryat Kendras when a customer books the parcel. Customers don't need to come to the Dak Ghar Niryat ..
State-owned India Post Payments Bank has partnered with Bharti Airtel to launch banking services through WhatsApp for its customers here, a joint statement said on Friday. The newly launched IPPB WhatsApp Banking channel will enable IPPB customers to connect with the bank on WhatsApp and effortlessly avail a host of banking services, including doorstep service requests and locating the nearest Post Office. "We are delighted to work with Bharti Airtel as our partner in driving digital and financial inclusion in India. We believe that financial services driven by technology have great potential and can go a long way in ensuring that the best financial products reach the farthest corners of the country," IPPB CGM and CSMO Gursharan Rai Bansal said. IPPB has over 4.51 lakh accounts in Delhi. Airtel-IPPB WhatsApp Banking solution is also working on building multi-language support, enabling added convenience to customers, especially to those in the rural parts of the country to access ..
A new business idea got introduced by India Post Office at Rs 5,000 investment. Read this article to know how you can apply, earn and be eligible for India Post Office Franchise Scheme
The latest payment bank underwritten by the government of India may boast an extensive network, but legacy issues and a high-cost business model may work against it