Indian Service Delivery

Govt to launch 'Prashasan Gaon Ki Ore' campaign to improve service delivery

The Centre will launch "Prashasan Gaon Ki Ore", a nation-wide campaign to redress public grievances and improve service delivery, during the good governance week from December 19 to 24, an official statement said on Saturday. In this campaign, over 700 district collectors will be participating and officials will be visiting tehsils and panchayat samiti headquarters, it said. Prashasan Gaon Ki Ore is a decentralised version of special campaign 4.0 conducted in central ministries and departments and public sector undertakings (PSUs) from October 2 to 31, 2024. This is the third time that the government of India will be conducting a national campaign at the tehsil level to address public grievances and improve service delivery, the personnel ministry statement said. The campaign will create a national movement for good governance that will inspire future generations, it added. The preparatory phase of the good governance week 2024 will start from December 11-18. To launch the progra

How cash-on-delivery makes delivery agents an easy target of violence

A murder has brought into focus the risks agents face during cash-on-delivery orders

Ikea pilots same-day delivery in Hyderabad, hits 100% EV delivery goal

As part of its sustainability strategy, Swedish furniture giant Ikea has committed to entering all new markets, including the Delhi-NCR region, with an EV-first approach

Shoes in 10-minutes: Footwear major Bata wants to join quick-commerce race

The quick-commerce space is becoming an attractive business opportunity, witnessing increased interest from investors. Big guns like Reliance and Walmart want to enter the sector too

Reliance to challenge Blinkit, Swiggy, Zepto with quick commerce entry

Reliance's JioMart may begin offering deliveries within the next month, completing deliveries within 30 minutes

iPhone, PS5 fly off shelves: Blinkit's big ticket profitability play

The quick-commerce platform has been experimenting with category expansion ranging from standard fresh food and groceries to high-value retail categories

Truck rentals remained flat in March 2024: Shriram Mobility Bulletin

According to industry sources, truck rentals were stable as corporates were seen rushing in March year-end to fulfil their targets

Delhivery Q3 results: Logistics major turns profitable with Rs 11.7 cr PAT

Delhivery's revenue from operations stood at Rs 2,194 crore in Q3 FY24, up 20 per cent year-on-year (Y-o-Y) from Rs 1,822 crore in Q3 FY23

Delhi LG okays scheme to regulate transport aggregators, delivery providers

Delhi Lieutenant Governor V K Saxena has approved a scheme for the regulation and licensing of delivery service providers and aggregators offering passenger transport services in the national capital, officials said on Friday. The scheme also paves the way for bike taxis and mandates that the transport aggregators should onboard electric two-wheelers for passenger services. "The file pertaining to the the Delhi Motor Vehicle Aggregator and Delivery Service Provider Scheme 2023 has been approved. The policy is likely to be notified soon," said an official. This scheme was cleared by the Delhi government on October 18 and its file was submitted to the LG. Delhi Chief Minister Arvind Kejriwal had said the scheme "marks a significant milestone in Delhi's fight against pollution". The scheme intends to bring the aggregator platforms under the ambit of the government to ensure the safety of the passengers and customers. It mandates commercial vehicle fleets to ensure a phased conversion

XpressBees joins ONDC networks, expands services to 20,000 pin codes

XpressBees' technology-driven approach allows seamless integration with online marketplaces and retailers. This enhances the end-to-end customer experience

Amazon launches programme for deliveries via electric vehicles in India

E-commerce company Amazon has launched its last-mile fleet programme in India with 100 per cent electric vehicles, under which it will provide its delivery service providers with access to customized EVs suitable for last-mile deliveries. In the initial phase of the programme, the company has introduced Mahindra Zor Grand three-wheeler EVs, each equipped with specialised enhancements for Amazon's last-mile deliveries. The programme will help more than 300 delivery service partners (DSPs) to make customer deliveries with zero tailpipe emissions, the company said. "Amazon's fleet programme is launching for the first time with entirely custom-designed EVs in India, making it convenient for DSPs to access safe, high-quality zero-emission vehicles for last mile deliveries," Amazon said in a statement. The all-electric fleet programme in India provides DSPs with access to customized EVs suitable for last-mile deliveries, with maintenance, charging, and parking also provided, the statemen

Blue Dart Express announces 9.6% hike in shipment prices starting next year

Blue Dart Express Limited on Tuesday announced an increase in shipment prices effective from January 1, saying the average hike will be 9.6 per cent as compared to the current prices, depending on the shipping profile. The company in a statement said customers signing up from October 1 to December 31, 2023 will not be impacted by the price increase. It said Blue Dart reviews and adjusts its pricing annually. This adjustment considers a multitude of factors including the current macroeconomic factors, geopolitical tensions, tighter monetary and fiscal policies, inflationary pressures, and exchange rate fluctuations, all of which impact the cost structure, the company added. Elaborating on the announcement, Blue Dart Managing Director Balfour Manuel said: "Our annual rate adjustment primarily aligns with inflation and empowers us to maintain service excellence while addressing rising costs." Blue Dart Express Limited, air and integrated transportation and distribution express logist

Blinkit starts new feature allowing brands to have customised stores on app

Sellers on instant-delivery platform can track performance of products, highlight them

Reliance JioMart shuts its 90-minute delivery service 'Express': Report

Now, JioMart is asking users to use WhatsApp to order groceries for a delivery time of a few hours to a day

50 mn networking conversations witnessed among rising workforce in Q3: Apna

Apna.co said it has facilitated professional networking through various algorithms and technology tools

Festival season propels demand for third-party logistics players

Further penetration into smaller cities will only add to this dependence on third-party delivery partners

Zomato launches hotline number to report rash driving by delivery partners

Company to soon roll out delivery bags with this number printed on them, says no penalty on riders for delay in delivery, no rewards for reaching order on time

Udaan to provide medicine delivery to pharmacies every 4-hour

As part of the new service offering, Udaan will provide medicine delivery to pharmacies every 4-hour with 4 delivery slot options in a day to order medicines across six cities

Amazon sets up grant for Indian entrepreneurs to build logistics business

Programme will help women, persons with disability, and people from the LGBTQIA+ community

Serum Institute explores new-age vaccine delivery systems for growth

The Pune-based company that manufactured the Covid-19 vaccine administered to most Indians is exploring more sophisticated delivery systems