Domestic carrier IndiGo on Saturday said it has arranged an alternative aircraft to fly the stranded passengers after its Mumbai-Istanbul flight of December 28, scheduled to depart at 6.55 am, had to be cancelled due to a technical glitch. The long delay prompted some of the passengers to vent their anger on social media. No food or even water was served and there was no representative from the airline willing to listen to their grievances, some passengers claimed. The alternative aircraft will depart for Istanbul at 11 pm, the airline said in a statement. "We regret that our flight 6E17, originally scheduled to operate from Mumbai to Istanbul, faced a delay due to technical issues. Unfortunately, despite our best efforts to rectify the issue and dispatch it to the destination, we eventually had to cancel the flight," IndiGo said in a statement. "Mumbai to Istanbul journey suspended after 10 hours waiting by passengers. Information that there are around 100 passengers in this ...
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IndiGo has launched daily direct flights between Chennai and Penang in Malaysia on Saturday, becoming the 37th international destination for the private airliner. The new route caters to the growing demand for travel between the two cities, offering both business and leisure travellers a convenient and affordable option, IndiGo said in a statement on Saturday. "We are extremely pleased to further expand our network into Malaysia with the launch of direct flights from Chennai to Penang, our third destination in Malaysia, alongside Kuala Lumpur and Langkawi. With the inclusion of these flights to Penang, IndiGo will now operate 28 weekly flights to Malaysia from 2 cities in India" IndiGo Head of Global Sales Vinay Malhotra said in a statement. At the inaugural ceremony, Chennai Airport director C V Deepak handed over the boarding pass to the first passenger on Saturday. "Your gateway to Malaysia's crown jewel! The inaugural flight (6E1045) of IndiGo from Chennai to Penang was marked
Two major airlines IndiGo and Air India have told aviation regulator DGCA that the revised flight duty norms for pilots can be implemented only in a phased manner starting from June next year, according to sources. The Directorate General of Civil Aviation's revised Civil Aviation Requirement (CAR) relates to flight duty time limitation seeks to provide more rest time for pilots amid concerns over pilot fatigue. Initially, the new norms were to come into effect from June 1 this year but was postponed. The pilots' bodies -- Indian Pilots Guild, Indian Commercial Pilots Association and Federation of Indian Pilots -- told the DGCA that they want the norms to be fully implemented at the earliest from February 15, the sources told PTI. IndiGo has informed the regulator that the CAR can be implemented starting from June next year, with weekly rest period for pilots to be increased from 36 hours to 40 hours, they said. The impact of the change will be assessed with a view to potentially
Airline opposes DGCA plan to extend 'night duty window'
A Jeddah-bound IndiGo plane was diverted to the Karachi airport on Saturday due to a medical emergency on board and later flew back to Delhi. Sources in the Civil Aviation Authority (CAA) in Pakistan said the aircraft was in the Pakistani airspace when a male passenger fell seriously ill, following which the plane made an emergency landing at the Jinnah International Airport in Karachi. "There was a medical emergency on board IndiGo flight 6E 63, operating from Delhi to Jeddah," the airline said in a statement. IndiGo said the captain diverted the flight to Karachi, where a doctor attended to the passenger upon arrival. "After completing the necessary formalities, the flight departed Karachi and returned to its origin to provide further assistance to the medical passenger," the airline said, adding, after the passenger was deboarded in Delhi, the flight departed for Jeddah. According to Geo News, the passenger was a 55-year-old Indian man. Sources in the CAA said the flight's pil
IndiGo is sending two planes to Istanbul to bring back passengers stranded in the Turkish capital after their flight to Delhi was cancelled on Friday due to a technical issue. On Thursday, hundreds of IndiGo passengers were stuck at Istanbul airport after their flights to Delhi and Mumbai were delayed. They were stranded for over 24 hours, and many took to social media to complain about the delays and lack of facilities. There was a cascading effect on the airline's scheduled flights on the two routes. IndiGo, on Friday evening, said all necessary steps were taken to ensure customers were apprised and provided with refreshments and accommodation, where possible. On Saturday, IndiGo said its flight 6E 12, operating from Istanbul to Delhi, was cancelled due to a technical issue. The cancellation happened on Friday. The airline operates two daily flights to Istanbul with leased Boeing 777 aircraft -- one from Delhi and another from Mumbai. "Alternative aircraft have been arranged t
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Domestic carrier IndiGo on Monday said it will start offering business class seats on select flights to customers on the Delhi-Bengaluru route, starting January 10. Named as Indigo Stretch, the Gurugram-based airline's tailor-made business class product made its debut on the Delhi-Mumbai route last month. All 15 daily flights between Delhi and Bengaluru will be operated with aircraft configured with these business class seats by March next year while by early January 2025, all 20 daily flights between Delhi and Mumbai will have these business class seats, IndiGo said. "In line with our announcement to serve 12 Indian routes with our business class product, IndiGoStretch, we have added Delhi-Bengaluru as our second route. Soon, we will announce IndiGoStretch on flights between Delhi and Chennai," said Pieter Elbers, Chief Executive Officer at IndiGo. Customers booking business class seats on IndiGo can avail of complimentary benefits such as priority check-in, anytime boarding, adva
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IndiGo on Thursday expressed deep regret to a passenger who complained that he was hurt after falling on the ramp while getting down from an aircraft at the Delhi airport in August. Full refund of the ticket has also been given to the passenger. The passenger, in a series of posts on X, said on August 14, half way down the ramp, his right foot suddenly slipped on a moist patch and he fell down. Later, he was taken to hospital. Post the incident, the passenger, who came to Delhi from Chennai, said, "I have been unable to walk since mid Aug, with potential full recovery at least a year away." IndiGo said the airline deeply regrets the inconvenience experienced by the passenger during his travel last August. "Our ground staff offered immediate support and helped the customer with medical attention. Both the airport and the IndiGo teams checked right away the equipment and found the ramp dry and in perfect working condition, being used by numerous other passengers without any issue ..
Technically, IndiGo stock seems to be facing resistance around its 100-DMA on the daily chart; however, the short- and the long-term trend seems favourable for the stock.
IndiGo on Wednesday said it has consistently scored high on punctuality, and refuted a survey that claimed the airline is among the worst on the basis of certain parameters, including punctuality. The survey was done by by AirHelp, an EU claim processing agency. It compared the world's biggest and most popular airlines and rated them according to their punctuality, quality of service, and how well they handle claims for compensation. In a statement, IndiGo said the data published in the survey does not report the sample size from India, and neither takes into account the methodology or compensation guidelines used by the global aviation industry "casting a doubt on its credibility". According to the statement, the airline has consistently scored high on punctuality and has the lowest customer complaint ratio for an airline of its size and scale of operations. "As India's most preferred airline, IndiGo refutes the findings of this survey and reiterates its promise of on-time, ...
The airline rankings methodology takes into account customer claims processed worldwide, as well as outside data tracking on-time arrival and departure performance for every plane
As a deep depression in the southwest Bay of Bengal is likely to intensify into a cyclone and move towards Tamil Nadu, IndiGo Airlines informed its passengers that flight services will continue to be impacted to and from Chennai, Tuticorin, Madurai, Tiruchirappalli and Salem."#6ETravelAdvisory: The weather conditions remain largely unchanged and continue to be unfavourable, with flights to/from #Chennai, #Tuticorin, #Madurai, #Tiruchirappalli & #Salem still impacted," the airline posted on X on Wednesday."Stay updated on your flight status via https://bit.ly/3DNYJqj. It's always better to be prepared to ensure smooth travels," it added.In light of worsening weather, the Indian Coast Guard (ICG) has started coordinating with Tamil Nadu state agencies to ensure the safety of seafarers, as a deep depression in the Bay of Bengal is expected to intensify into a cyclone and move towards the state.The ICG said that its ships, aircraft and radar stations issued advisories for fishing ...
t was the first time that domestic air passenger traffic crossed the 5,00,000 mark in a single day.
Customers booking domestic or international flights through IndiGo's official website or mobile app can avail a four-month free trial of Spotify Premium Individual Plan
The airlines recommended passengers to allow extra travel time and check flight status before starting their journey