In a Q&A, the vice-chairman of India's second-largest airline says he doesn't see its competition in the market leader, but in SpiceJet, Air India, Vistara and AirAsia
Flights were grounded for seven days in March but weak sentiments worsen fall
Pilots and commanders say that a more "humane" approach towards them would go a long way
Low-cost carriers force the big airlines to figure out a way to draw the most price-sensitive fliers