Luxury Flights
S'pore Airlines offers compensation to passengers on turbulent flight
Passengers with minor injuries have been offered $10,000 and those with serious injuries can discuss an offer to meet their specific needs
 "S'pore Airlines offers compensation to passengers on turbulent flight")
Airlines ride AI: Less work for agents, human-like responses for passengers
From human-like responses to reduced workload for customer service agents to utilisation of trillions of parameters for answering air passengers' queries, artificial intelligence is providing the technological tailwinds for Indian airlines as they cater to rising traffic. For Air India, which has embarked on a five-year transformation plan, Artificial Intelligence (AI) use will be "pervasive" and its generative AI virtual agent AI.g handles over 1,300 topics. And the country's largest airline IndiGo has AI chatbot 6Eskai that has 1.7 trillion parameters, allowing it to answer questions with ease. Also, the bot can understand written, typed language, and verbal instructions using speech-to-text models. Akasa Air, which describes itself as a "cloud-native and digital-native brand", said it will continue to invest heavily in proven technology solutions across all business functions. India, one of the world's fastest growing civil aviation markets, is seeing rising domestic air traffi
 "Airlines ride AI: Less work for agents, human-like responses for passengers")
S'pore turbulence flight probe: Sharp drop in altitude caused injuries
One passenger died of a suspected heart attack and dozens were injured after Singapore Airline Flight SQ321
22 suffer spinal cord injuries, 6 head trauma on S'pore Airlines flight
Twenty-two passengers from a Singapore Airlines flight that was hit by turbulence May 21, have spinal cord injuries and six have brain and skull injuries, according to media reports. Twenty people remained in intensive care, although none were life-threatening cases, reported The Straits Times, citing Dr Adinun Kittiratanapaibool, director of Samitivej Srinakarin Hospital. The oldest patient at the hospital is 83, while the youngest is a two-year-old child who suffered a concussion. He added that there were 40 patients from Flight SQ321 at the hospital. The London to Singapore flight made an emergency landing in Bangkok. Nearly 60 passengers were injured after the flight on May 21 encountered "sudden extreme turbulence over the Irrawaddy Basin at 37,000 feet about 10 hours after departure". Forty-six passengers and two crew members aboard the SIA flight remain in the Thai capital for medical treatment. Sixty-five passengers and two crew members were still in Bangkok, said SIA in
 "22 suffer spinal cord injuries, 6 head trauma on S'pore Airlines flight")
Five-year transformation goal: Air India eyes 30% domestic share
Air India, as it operates wide-body planes with bigger fuel tanks, is the market leader on long international routes that reach as far as the US
 "Five-year transformation goal: Air India eyes 30% domestic share")
Flying economy, premium economy, business, first class: What's the deal
Air India says it will offer premium economy service when it buys new aeroplanes
 "Flying economy, premium economy, business, first class: What's the deal")
Fliers experience comfort of luxury resorts in the skies, almost
Experts say commercial aviation business has become much more cut-throat with South Asian aviation markets growing exponentially in both domestic and international travel
 "Fliers experience comfort of luxury resorts in the skies, almost")
