Empanelled mediators in consumer cases will now be paid a fee in the range of Rs 3,000-5,000 by the government which will lead to the settlement of more complaints through mediation cells, the Consumer Affairs Ministry said on Friday. The ministry took a decision in this regard after a series of consultations with various stakeholders, and during regional workshops held in northeastern and northern states, an official release said. It was observed that a substantial number of cases are not resolved through mediation because the parties in the disputes are observed to be reluctant in paying the fee of the mediator. Based on the suggestions, the ministry has "decided to pay the fees of the empanelled mediator from the Consumer Welfare Fund," the release said. According to the consumer affairs ministry release, the amount of dispute, or the fee of the mediator as set by the President of the Commission, or the fees prescribed below, whichever is least, will be paid to the mediator. A
Through real-time analytics, reporters and editors know how many people are reading their work and through which devices and sites