Page 3 - Online Platform

Consumers disapprovingly pay convenience fees on online platforms: Survey

Around 83 per cent of consumers disapprovingly pay convenience fees online platforms for booking tickets or any other service, online survey firm LocalCircles said on Tuesday. According to the survey, 84 per cent of respondents want the government and its public sector units (PSUs) like IRCTC to stop charging convenience fees or service charges and promote Digital India. LocalCircles claims to have received over 32,000 responses from consumers in 319 districts of India in response to the survey conducted between June 16 and October 19, while the number of feedback to each question varied. "On an aggregate basis, 79 per cent of consumers surveyed claim they are being charged convenience fees for services they have booked online," the survey said. According to the report on convenience fees, when services like tickets are procured digitally, the supplier or seller is able to lower the cost of manpower and facilities and instead spend more on the deployment of user interfaces and back

Myntra records about 460 mn customer visits during festive season sale

Fashion and lifestyle e-commerce firm Myntra recorded around 46 crore customer visits during its recently concluded festive season sale Big Fashion Festival, the company said on Thursday. The Indian wear category at large witnessed a 2.2 times increase in demand over business as usual (BAU) days, Myntra said. "Myntra's marquee festive fashion event, the Big Fashion Festival (BFF), concluded its biggest edition by far witnessing about 460 million customer visits," Myntra said in a statement. This was the fourth edition of BFF where sellers at Myntra offered access to over 23 lakh styles while scaling up the selection by over 50 per cent from the previous edition, the statement said. Some of the leading metros driving demand during BFF were Bengaluru, New Delhi, Mumbai and Hyderabad. The platform also witnessed discerning customers with an appreciation for premium and trendy fashion from Tier 2 and 3 regions, fuelling the festive fervour with around 42 per cent of the demand origina

Swiggy raises platform fee by 50% to Rs 3 on food delivery orders

Swiggy had begun levying a platform fee to its customers in April regardless of the order value

Amazon Prime Video to roll out ads across multiple countries in early 2024

The online retail firm does not break out Prime membership numbers, but Business Insider had earlier this year reported Amazon ended 2022 with 168 million Prime members in the US

Social gaming platform Eloelo raises $22 million in Pre-Series B round

The funds from this round will be utilised to forge partnerships with creators, develop innovative tools across AI and AR (augmented reality)

Snapchat's new features to protect teens from potential online risks

The platform requires teens to be Snapchat friends or have phone book contacts with another user before they can begin communicating

Dunzo fully integrates seller app onto ONDC, will onboard 20k merchants

Quick commerce firm will provide merchants customer and last-mile logistics delivery support for joining network

Meta Platforms Inc to fight EU charges over Facebook marketplace abuse

EU watchdogs alleged that Meta imposed unfair trading terms that enable it to use data on competing online classified ad services for its Marketplace platform

Ronaldo buys stake in Rolex reselling website Chrono24 for undisclosed sum

Ronaldo joins existing Chrono24 shareholders including private equity firms and the family investment vehicle of LVMH chairman Bernard Arnault

Consumer affairs dept asks online platforms to not use 'dark patterns'

The Consumer Affairs dept advised online platform to not engage in 'unfair trade practices' by incorporating dark patterns in their online interface to manipulate consumer choice

Sebi introduces framework for direct mutual fund investment platforms

Opens doors for monetisation of platforms facilitating commission free MF investment

McDonald's joins hands with Simpl to provide 1-tap payment facility

McDonald's operates 357 restaurants in 56 Indian cities across the West and South of the country

Pincode clocks 5,000 daily orders on ONDC within month of launch

E-commerce app of fintech platform PhonePe says after Bengaluru it will be in more cities

OTT platforms may not stream movie with poor box-office collection: Report

The proportion of movie revenue from the sale of digital rights rose from almost 10% in 2019 to about 21% in 2022, the report said

Govt-backed ONDC looks to take a bite from Zomato and Swiggy plate

ONDC is not an app but a facilitative platform designed to "revolutionise" digital commerce

Healthy internet use may help protect against dementia, reveals study

Scientists have found that regular internet use can reduce the dementia risk and healthy online engagement may help develop and maintain cognitive functions

EaseMyTrip becomes IIFA's official partner, to give complimentary ticket

According to the BSE filing, the complimentary ticket can be only availed by those customers who will be traveling to Abu Dhabi between May 25th and May 27th

Twitter, YouTube, Insta among sites to face scrutiny under new EU rules

Twitter, Alphabet's YouTube and Google Shopping, and Meta Platform's Facebook and Instagram, as well as TikTok and Snapchat, will be required to meet the additional requirements

Govt launches new features in e-Shram portal to enhance its utility

Migrant workers will now be able to add their family details which will help them in accessing child education and women centric schemes during their period of migration

Toyota Kirloskar Motor launches online retail sales platform for Bengaluru

Toyota Kirloskar Motor (TKM) on Friday announced the launch of an online retail sales platform 'Wheels on Web' for the Bengaluru region. The platform enables customers to book, purchase and get delivery of Toyota vehicle models from their homes, TKM said in a statement. Further, it also provides real-time information on the status of their booked Toyota product, to augment credibility, and transparency, among others, it added. The Wheels on Web is a Business to Customer (B2C) platform that reflects the company's commitment to enhance the customer experience in its digital space, enabling hassle-free car buying with innovative features and services, the company said. The company had in 2021 launched its virtual showroom to provide its customers with a digital platform to access and explore its various models and accessories, facilitating a 360-degree immersive experience from their homes. With this new development, the virtual showroom is well integrated with the platform, the ...