Page 10 - Trai

With 84 internet shutdowns in 2022, India tops the list fifth time in a row

With 49 shutdowns to its credit, Jammu and Kashmir experienced the most shutdowns in 2022

L'affaire Adani and the colonial mindset in our approach to governance

All regulatory institutions should be made constitutional authorities, suggests T C A Srinivasa Raghavan

Trai directs telcos to submit service quality reports for each State, UT

Taking a serious note of call drops related complaints and service quality issues, regulator Trai on Friday directed telecom service providers to submit service quality reports for each State and Union Territory. Now, telecom companies will have to report more granular data that will help identify patchy networks and problem areas upfront. In another move that would cheer telecom consumers, the regulator has released draft regulation on review of 'The Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulations, 2023' and draft guidelines. In a statement, Trai said that accuracy of metering and billing of telecom services has been a prime focus of the regulator to protect the interest of consumers. Meanwhile, it has also issued "directions to all telecom service providers to submit Quality of Service (QoS) reports for each State and Union Territory(UT)". Last week, the Telecom Regulatory Authority of India (Trai) held a review meeting on call drops with telc

New Telecom Bill: National security, consumer safety to be priority

The Department of Telecom (DoT) has resolved issues regarding the possible dilution of the powers of the Telecom Regulatory Authority of India (Trai)

Did not delay implementation of 2020 tariff regime: Trai to Kerala HC

Telecom regulator TRAI on Wednesday told the Kerala High Court that it did not delay implementation of its 2020 regulations and tariff order regarding TV channel pricing as all stakeholders, including members of AIDCF, were of the view that it requires a re-look. The Telecom Regulatory Authority of India (TRAI) told Justice Shaji P Chaly that it was not at fault as the 2020 regulations were challenged before the Bombay High Court and it had passed some interim orders on the same. Later when the matter reached the Supreme Court, all the stakeholders, including AIDCF which has presently challenged TRAI's 2022 interconnect regulations and tariff order, were of the view that another consultation process was required. TRAI was responding to the claims of the All India Digital Cable Federation (AIDCF) that the regulator never properly implemented the 2020 regime. "We were not at fault," the TRAI's lawyer told the High Court during the close to an hour-long arguments on behalf of the ...

Reporting of call drop data at state level difficult: COAI to regulator

Mobile operators' body COAI on Tuesday said that sector regulator's instructions to telcos to report call drop data even state-wise entails several administrative and execution "difficulties" on ground, and that reporting should continue at LSA (Licensed Service Area) level. The Telecom Regulatory Authority of India (Trai), last week at a review meeting, asked telecom operators to report call drop data at state level too, amid rising instances of service quality issues and consumer complaints. The industry association COAI on Tuesday said it has urged Trai to "reconsider" the move and continue with LSA-wise reporting, SP Kochhar, Director General, COAI (Cellular Operators' Association of India), told reporters. COAI's members including Reliance Jio, Bharti Airtel and Vodafone Idea. Kochhar said that telecom operators fully "support giving the best services to subscribers with whatever it takes", but pointed to "administrative problems" that would arise in reporting call drop data .

Trai proposes regulatory framework to rate buildings on their digital infra

The development is crucial in light of users' preferences for working from anywhere and their demands for continuous digital connectivity

Trai's DCA platform for stemming out spam, pesky calls in next 2-3 months

The DCA will accelerate the process of getting consumer consent on the distributed ledger technology platform (DLT) mandated by Trai

Make digital infra mandatory in building plans, Trai tells govt

Trai will bring out a consultation paper to further strengthen digital inclusion, looking at three key aspects of devices, connectivity and literacy

Trai set to soon come out with suggestions on AI, digital inclusion

A consultation paper to further strengthen digital inclusion looks at three key aspects - devices, connectivity and literacy. It is being given finishing touches by TRAI

Trai to issue consultation paper to strengthen digital inclusion in India

Telecom Regulatory Authority of India (TRAI) will bring out a consultation paper to further strengthen digital inclusion in the country, and devices, connectivity as well as literacy will be three key aspects it will dwell into. TRAI Chairman PD Vaghela said that the consultation paper in this regard, will be released in the coming months. The upcoming consultation paper is expected to look at three key aspects -- devices, connectivity and literacy, Vaghela said on the sidelines of India Digital Summit 2023, organised by the Internet and Mobile Association of India (IAMAI). Vaghela, while speaking at the event, said: "We are planning to come out with a consultation paper to comprehensively address and look at further strengthening digital inclusion in the country." He, however, did not divulge other details. The move assumes significance since 5G device prices at the moment are perceived to be pricier by the masses, even as massive next-generation networks are speedily rolling out

Blackout: Why has the broadcaster-cable operator fracas come to a head?

The issue has been fermenting since TRAI raised the price cap for a TV channel from Rs 12 to Rs 19

Trai directs telcos to improve call services for better 5G experience

Trai has directed telecom service providers to take urgent steps to demonstrate visible improvement in quality of service and quality of experience by consumers, including 5G

Trai chief asks telecom operators to improve service quality at state level

Telecom regulator Trai has asked telcos to report call drop and service quality data at state level, as the regulator instructed operators to immediately improve quality of service and connectivity across the country. Trai chief P D Vaghela met representatives of telecom companies, including Reliance Jio, Bharti Airtel and Vodafone Idea, on Friday to review service quality, and asked operators to take necessary steps to reduce call drops. The Telecom Regulatory Authority of India (Trai) has made it clear to operators that it will tighten service quality benchmarks, for which a consultation process will be initiated. Vaghela told reporters that Trai will make the service quality standards more stringent. To start with, Trai will monitor call drop data at the state level too, immediately. At present, the data is collected LSA (licensed service area)-wise and averaged quarterly. This makes it difficult to pin-point problems, and patchy networks in smaller states. The reporting of da

Give clear road map on fixing 5G connectivity issues: Trai to telcos

Govt preparing the ground for tougher service quality norms

Trai directs telecom companies to block all unverified telemarketers

Telemarketers have to be registered on the DLT platform

69% mobile service subscribers face call drop, connection issues: Survey

A majority of respondents in a survey claimed that they face call drop or call connection issues on any given day, online survey firm LocalCircles said on Thursday. According to the survey report, 28 per cent respondents said that they get uninterrupted access to 4G or 5G network while 32 per cent shared that they do not have access to 4G or 5G services most of the time despite paying for it. "Sixtynine per cent mobile service subscribers face call connection/call drop problems on any given day," the report said. The survey received over 42,000 responses from citizens located in 338 districts of India. However, the number of responses varied from question to question, LocalCircles said. A total of 10,927 people responded to questions on the frequency of call connection or call drop on any given day. "36 per cent or more than one third of respondents stating 'up to 25 per cent of the calls'; 13 per cent indicated the percentage was as much as 25-50 per cent; while 10 per cent indic

Telecom subscriber base rose marginally to 1.17 bn in December 2022

Telecom subscriber base rose marginally to 1,170.38 million in December 2022 on account of an increase in fixed line connections, according to official data. The total subscriber base in the country was at 1,170.17 million in November last year. "The number of telephone subscribers in India increased from 1,170.18 million at the end of November to 1,170.38 million at the end of December, thereby showing a monthly growth rate of 0.02 per cent," telecom regulator TRAI said in its monthly subscriber report for December 2022 released on Thursday. Wireline subscribers increased to 27.45 million in December from 27.13 million in November, with a net increase of 0.32 million in the wireline subscriber base. The Telecom Regulatory Authority of India (TRAI) report showed that the growth in the wireline segment was driven by Reliance Jio with an addition of 2,92,411 new customers. Bharti Airtel added 1,46,643 new landline customers, BSNL (13,189) and Quadrant (6,355). State-owned MTNL lost

Trai tells telecom operators to block pesky calls, SMSes from telemarketers

Alarmed at the rising pesky mobile calls and text messages by telemarketers, the Telecom Regulatory Authority of India (TRAI) on Thursday

TRAI cracks unauthorised telemarketers; directs cos to stop headers misuse

Telecom regulator TRAI on Thursday cracked down on unauthorised, pesky promotional messages by telemarketers as it issued directions to telecom operators to act swiftly to stop the misuse of headers and message templates. To stop the misuse, the regulator has directed access service providers (telecom operators) to reverify all registered headers and message templates on Distributed Ledger Technology (DLT) platform and block all unverified headers and message templates within 30 and 60 days respectively. Telecom operators have also been asked to ensure that temporary headers are deactivated immediately after the set time duration. "... Remove confusions among recipients of message and prevent their misuse, no look-alike headers (headers which are similar by virtue of combination of small case or large case letters) are to be registered by access providers in names of different Principal Entities," TRAI said. To curb messages from unauthorised or unregistered telemarketers, includin